In April, I purchased a pair of Jordan model shoes from a Nike store for approximately 4,000 TL. Even though I only wore them for 2 months, cracks and breaks formed on the front part of the shoes. I contacted Nike customer service to have the product evaluated under warranty, but my request was denied on the grounds of “user error.” However, I have both the invoice and warranty documents, and I have experienced similar issues with Nike shoes in the past.
I cannot accept that the shoes deformed in such a short time. I request that the shoes be reviewed under warranty and either exchanged or refunded.
I bought a pair of Nike Air Force shoes for ₺4,800, and after only 5 months, the back part has started to split. I take good care of my shoes, so there’s no reason this damage should have occurred. However, Nike denied my warranty claim, saying it was due to "user error," which is completely unfair....
I purchased the Nike Air Force 1 ’07 White Black model sneakers from the Nike store at Meydan Istanbul in March or April. In less than 7 months, I began experiencing serious problems with the shoes. Both pairs developed tears in the inner back and side lining, the front parts started to split, and t...
On September 22, 2024, I purchased a pair of Nike Jordan (FQ8162-142-6.5Y) from the Nike store in Acity Ankara. After only one month of use, the edges of the shoes started deteriorating, showing visible material damage. On December 28, 2024, I submitted a consumer complaint form (No: 148721) to the...
In August 2025, I purchased a pair of Nike Air Max sneakers through Nike’s official website with order number nk-45873291. After about 2 months of regular use, the sole began to wear down quickly and developed a deformation that caused discomfort while walking. In addition, the side stitching of the...
I purchased a pair of shoes from the Nike store on July 9, 2024, and to my surprise, after only a month of use, I observed considerable wear on the area above the laces. I was surprised by this, considering I have bought multiple Nike products in the past without encountering any quality problems. W...
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