I purchased a pair of Nike Air Zoom Pegasus shoes on May 11, 2025. Shockingly, after wearing them only two or three times, the mesh material on the outer side of the left shoe tore open. I didn't misuse the shoes or subject them to any harsh conditions—they were barely worn, and the damage occurred far too quickly for a product at this price point.
I submitted the shoes for inspection on July 11, 2025, requesting either an exchange or refund due to the tear. However, I received a message stating that my claim was rejected, with no detailed explanation—just a simple denial. I am absolutely certain this is not user-related damage; it’s clearly a manufacturing or material flaw.
For a brand like Nike, this is deeply disappointing. I expected quality and accountability, not a dismissive response after such minimal use. I’m requesting Nike to reconsider their decision and either replace the defective product or issue a refund. This level of quality control failure should not be passed off as customer fault. Please resolve this matter promptly and stand behind your product.
On February 14, 2025, I purchased a pair of Nike Air Max 270 sneakers from the Nike store in Panora Mall. Despite using them carefully and only for casual wear, the inner mesh lining ripped severely within just two months. I take great care of my shoes, and such early damage clearly points to eithe...
I purchased the Nike Air Max Dn on September 7, 2025, and within just three weeks of normal daily use, both shoes developed tears in the inner lining along with cracks and material breakage on the outer surface. I only used them for regular walking on proper ground and under suitable weather conditi...
I purchased a pair of Nike sneakers from Sneaks Up on March 28, 2025, expecting quality and durability. However, in an unreasonably short time, the shoes began showing visible deformation, as clearly seen in the attached images. Despite using them under normal conditions, these defects appeared far ...
I purchased a pair of Nike Air Max 270 sneakers from the Nike store at Antalya Terracity on March 23, 2025. I wore them only indoors at my workplace—a hair salon—and yet the heel began to separate and tear shortly after purchase. No outdoor use, no heavy activity, just daily wear while standing insi...
On May 9, 2024, I purchased a pair of Nike Pegasus Trail 3 GTX shoes from the Nike store, specifically for their Gore-Tex waterproof feature. This was the main reason I chose this model, as they were marketed as highly water-resistant. However, after regular use, a hole appeared on the upper part of...
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