MyIQ

On 26.12.2025, a charge of 29,99 EUR was taken from my Visa card issued by mBank in connection with access to the MyIq website. I did not give my consent to this payment, I was not informed about any fees, and I have no clear information about what kind of membership or subscription might have been ...

I have been using a MyIQ subscription in Germany, and since 30.11.2025, I have been confronted with several serious problems related to the billing of my account. There have been multiple duplicate debits, as well as debits made in advance for the subscription period. In addition, a cancellation I i...

I am writing regarding the myIQ mobile app, which I downloaded from the Apple App Store in Australia, and the unauthorized subscription payments that have been taken from my account without my consent. Over the past two months, about $100 has been debited from my bank account as subscription payment...

I recently signed up for a free trial on My.IQ.com about a week ago, believing it was genuinely free and that I would not be charged without clear warning. Today I discovered a pending subscription charge of £29.99, which I consider fraudulent because I was not aware that a paid subscription would b...

On 21.11.2025, I was charged 29.99 euros via PayPal by Myiq.com for a subscription that I did not approve. I did not knowingly start any subscription that would justify this payment, and I consider this withdrawal to be unauthorized. I contacted Myiq.com by email multiple times, but instead of solvi...

I recently discovered an unauthorised monthly subscription charge from Myiq on my Visa credit card issued by Standard Chartered Bank. While checking my transaction history, I noticed that an amount of 40 USD has been charged every month for approximately the last three months, with the first charge ...

I completed an IQ test with MyIQ for $0.99 and, without my approval, I was then charged a monthly fee of $24.99 on December 3rd, 2025. At no point did I knowingly agree to a $24.99 subscription, and I was not clearly informed that such a charge would be made after the initial $0.99 test. The $24.99 ...

I had registered for a trial on Myiq.com with the email address [email protected] and cancelled before the end of the trial period. Despite cancelling on time, on 16/12/2025 I was still charged a subscription fee of 29.99 €, which I consider unfair and unauthorized. I contacted Myiq.com customer...

On December 2, 2025, I noticed that a charge of €29.99 was made to my TEB bank credit card by a website called myiq.com, where I had previously taken an IQ test at some point. I did not give any consent for this payment, I was not informed about any charges, and I have no clear information about wh...

I have a subscription to Myiq.com that I started via Google Play around December 2025, and for the last 2 months, I have been charged even though I wanted to cancel. Each month, the subscription fee of 29.61 has been taken from my account, and I was not able to effectively stop the service. Yesterda...

Even though I did not make any purchase or give any authorization on the website myiq.com/eu, I noticed that unauthorized charges were made from my Akbank debit card. On December 13, 2025, there were two separate transactions on my account—one for $44 and another for $0—and both were made completely...

I had previously only taken a test on the MyIQ website and did not start any subscription. Despite this, I later discovered that my card details were stored without my authorization and that a charge of €29.99 was made to my Garanti BBVA card on December 14, 2025, without my knowledge or consent. R...

I am writing to report an unauthorized charge of 29.99 euros made by MyIQ in connection with an online IQ test. On 12/12/2025, this amount was debited from my account without my clear authorization, and I consider this operation abusive. I did not agree to any payment of 29.99 euros, nor was I duly ...

I accidentally paid 0.99 euros on myIQ via Apple Pay on 06/12/2025 without creating an account, and I was never clearly informed that this small payment would start a subscription. Despite not having an account and therefore no access to any settings or cancellation options, I was charged an additio...

I am writing to share my negative experience with the website MyIQ.com so that this issue can be resolved and other users can be better informed. On December 4, 2025, I took their online IQ test and at the end was offered my results for a small fee of $0.50. Because the amount was low and it seemed ...

On December 3, I purchased a one-time IQ test on MyIQ, and the amount I approved was about $1. Despite this, a few days later—on December 10—I noticed an additional charge of $29.99 was made to my card. I did not start any subscription, and I definitely did not approve this charge. The payments wer...

I hold a bank account with ANZ, and today I discovered that an amount of $52.77 was taken from my account without my knowledge or consent, apparently linked to an online IQ test. I did not knowingly agree to any paid subscription or recurring payment, and I was not clearly informed that money would ...

On December 9, 2025, at 10:35 PM, an amount of $43 USD was charged to my Ziraat Bank account by myiq.com, even though I never gave any consent, authorization, or prior approval. I did not start any subscription, make any purchase, or receive any notification by SMS or email regarding this charge. A...

On November 30 at around 12:13 PM, I purchased only a single IQ test from the website myiq.com and completed the payment solely for this one test using my Ziraat Bank debit card. During the transaction, I only bought the test and finalized the payment. I did not give consent to any membership, subsc...

I am writing regarding an unauthorized double charge by Myiq on my bank card for a payment made via your website www.myiq.com. On 6 December at 00:44, I was debited twice for the same transaction, for a total amount of 29.99 EUR, without my authorization. I only intended to make a single payment, ye...

I am writing about an issue with the MyIQ Helpline subscription, which I accessed from New Zealand via my computer on the Slingshot network. I requested cancellation of this subscription on or about 30 November, several times since then, but MyIQ has still not cancelled it and continues to make this...

I have a mobile phone subscription with MyIQ that was renewed automatically on 30-11-2025 without any prior notice or my explicit consent. I find it unacceptable that my subscription was extended just like that, without informing me first. The subscription runs under the following reference: WR0Y 64...

On November 25 at around 9:23 PM, I purchased only a single IQ test from the website myiq and completed the payment solely for that test. I did not give any consent to start a membership, subscription, or recurring payment. I simply purchased the test and completed the transaction. However, it appe...