I am writing regarding an unauthorized double charge by Myiq on my bank card for a payment made via your website www.myiq.com. On 6 December at 00:44, I was debited twice for the same transaction, for a total amount of 29.99 EUR, without my authorization. I only intended to make a single payment, yet two identical charges appeared on my bank statement. I contacted Myiq customer service about this situation, but the replies I received said that my account could not be found. After several emails, I realised that the messages I was receiving were in fact automatic responses and that my case was not being genuinely handled. Because this is a clear double charging without my consent, I request a full refund of the improperly charged amount of 29.99 EUR as soon as possible and a proper clarification of my situation, with real customer support and not automatic messages. I kindly ask you to review this transaction on your side, process the refund of the duplicate charge to my bank card and confirm it to me in writing.
I am writing to report an unauthorized charge of 29.99 euros made by MyIQ in connection with an online IQ test. On 12/12/2025, this amount was debited from my account without my clear authorization, and I consider this operation abusive. I did not agree to any payment of 29.99 euros, nor was I duly ...
I recently used MyIQ’s test/quiz service and clearly agreed only to a single charge of €0.50 on my credit card. Despite this, MyIQ went on to charge a second €0.50 and an additional €29.99 without my permission on my credit card today. I did not receive any service in return for these extra amounts ...
I previously purchased what I believed to be a one-time membership on the Myiq website. However, on November 21, 2025, my membership was renewed without my approval, notification, or request, and 29.00 USD was charged to my Denizbank card. When I purchased the membership, there was no clear warning...
On 24/08/2025, I completed a test on Myiq.com for 24.99₺, thinking it was a simple one-time payment. Less than a week later, without any notification or approval request, my credit card was charged an additional 30€ for a subscription I never knowingly signed up for. As soon as I realized, I contac...
I recently used the IQ test service on MYIQ.COM and noticed that I was charged without proper information or clear consent for a subscription. First, my Mastercard credit card was charged twice for €0.50 (a total of €1). At no point during this process was it clearly indicated that a further charge ...
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