I accidentally paid 0.99 euros on myIQ via Apple Pay on 06/12/2025 without creating an account, and I was never clearly informed that this small payment would start a subscription. Despite not having an account and therefore no access to any settings or cancellation options, I was charged an additional 30 euros today, about 11 minutes before writing this complaint. Since I do not have an account, I had no way to see, manage, or cancel any subscription, and I did not knowingly approve a recurring payment plan. I have not yet been able to contact support, and I am using this complaint as my first formal attempt to resolve the situation. I kindly request that the 30 euros be fully refunded and that any subscription or recurring payment linked to this Apple Pay transaction be immediately cancelled, and that no further amounts be charged in the future.
On 24/08/2025, I completed a test on Myiq.com for 24.99₺, thinking it was a simple one-time payment. Less than a week later, without any notification or approval request, my credit card was charged an additional 30€ for a subscription I never knowingly signed up for. As soon as I realized, I contac...
I recently used the IQ test service on MYIQ.COM and noticed that I was charged without proper information or clear consent for a subscription. First, my Mastercard credit card was charged twice for €0.50 (a total of €1). At no point during this process was it clearly indicated that a further charge ...
On 17.11.2025, I took an IQ test on the Myiq website and paid the required fee. I believed it was a one-time payment, but it turns out an ongoing subscription was created without my knowledge. On 24.11.2025, $30 was withdrawn from my account without my consent. After noticing the charge, I contacte...
I am writing to share my negative experience with the website MyIQ.com so that this issue can be resolved and other users can be better informed. On December 4, 2025, I took their online IQ test and at the end was offered my results for a small fee of $0.50. Because the amount was low and it seemed ...
I have a mobile phone subscription with MyIQ that was renewed automatically on 30-11-2025 without any prior notice or my explicit consent. I find it unacceptable that my subscription was extended just like that, without informing me first. The subscription runs under the following reference: WR0Y 64...
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