I have a mobile phone subscription with MyIQ that was renewed automatically on 30-11-2025 without any prior notice or my explicit consent. I find it unacceptable that my subscription was extended just like that, without informing me first. The subscription runs under the following reference: WR0Y 64/4 7545 2 and costs €29,95 per month. I only discovered the extension afterwards and I absolutely do not agree with it. I then tried several times to contact MyIQ customer service, but they simply do not respond. I am now stuck with a subscription that I did not want to continue, and the complete lack of response from MyIQ makes me even more angry and frustrated. I demand that MyIQ immediately cancels this subscription, reverses the automatic extension and refunds all costs charged in connection with this unwanted renewal. I also expect written confirmation that the subscription has been terminated and that it will never again be renewed without my explicit and clear approval.
Today I was charged €29.99 by MyIQ for a subscription via my Revolut debit card, even though I have not knowingly used or benefited from this subscription. After noticing the charge, I contacted MyIQ and have now exchanged around 100 emails with them. Despite this, they repeatedly ask me for the sam...
On 24 May, I used the MyIQ platform for a thesis-related task. However, without my consent, the platform has been charging my account €14.99 every week—on 31 May, 7 June, and 14 June. I never agreed to a recurring membership, nor was I informed that such automatic billing would take place. Despite ...
I am writing to report an unauthorized charge of 29.99 euros made by MyIQ in connection with an online IQ test. On 12/12/2025, this amount was debited from my account without my clear authorization, and I consider this operation abusive. I did not agree to any payment of 29.99 euros, nor was I duly ...
I recently used the IQ test service on MYIQ.COM and noticed that I was charged without proper information or clear consent for a subscription. First, my Mastercard credit card was charged twice for €0.50 (a total of €1). At no point during this process was it clearly indicated that a further charge ...
I previously purchased what I believed to be a one-time membership on the Myiq website. However, on November 21, 2025, my membership was renewed without my approval, notification, or request, and 29.00 USD was charged to my Denizbank card. When I purchased the membership, there was no clear warning...
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