Unauthorized Subscription and £30 Charge by myiq Website

Burcu
December 03, 11:05 am
1

On November 25 at around 9:23 PM, I purchased only a single IQ test from the website myiq and completed the payment solely for that test. I did not give any consent to start a membership, subscription, or recurring payment. I simply purchased the test and completed the transaction.

However, it appears that the system automatically started a subscription without my knowledge or approval, because last night my card was charged £30 as an automatic payment. I have bank transaction records and payment proof clearly showing this unauthorized charge.

I demand that this subscription, which was started without my consent, be canceled immediately, that the full £30 be refunded to me, and that all of my personal data stored in your systems be permanently deleted. Otherwise, I will proceed with formal chargeback and dispute processes through my bank and pursue legal action, supported by the evidence I have.

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