I am writing regarding the myIQ mobile app, which I downloaded from the Apple App Store in Australia, and the unauthorized subscription payments that have been taken from my account without my consent. Over the past two months, about $100 has been debited from my bank account as subscription payments to myIQ. I did not start any free trial, did not make any in‑app purchase, and did not authorize any subscription of any kind. For this reason, I treated the situation as fraud and went directly to my bank’s fraud department at NAB, who are now handling the matter and can provide you with all transaction details. I request that myIQ immediately cancel any subscription that has been created in my name and issue a full refund of all unauthorized payments taken from my account. I also expect a clear explanation of how a subscription was started without my authority and confirmation that no further charges will be made.
Without my approval, Myiq.com secretly started a so-called “trial membership” and automatically converted it into a paid subscription. Over the past two months, a total of 2,100₺ was withdrawn from my credit card without any notification, consent, or authorization on my part. I only discovered this ...
I am writing to report an unauthorized charge of 29.99 euros made by MyIQ in connection with an online IQ test. On 12/12/2025, this amount was debited from my account without my clear authorization, and I consider this operation abusive. I did not agree to any payment of 29.99 euros, nor was I duly ...
On October 24, 2025, a charge of approximately 55 USD was withdrawn from my account by a company named Myiq, under the description of a digital subscription, without my knowledge or consent. I never approved or authorized this transaction, and it was made completely without permission. I have the pa...
I recently used MyIQ’s test/quiz service and clearly agreed only to a single charge of €0.50 on my credit card. Despite this, MyIQ went on to charge a second €0.50 and an additional €29.99 without my permission on my credit card today. I did not receive any service in return for these extra amounts ...
On October 27, 2025, I purchased an analysis package through the Myiq website and paid $1 during checkout. There was no mention of any additional charges or notifications at that time. However, today I discovered that $36 was withdrawn from my bank account without my consent or prior notice. This s...
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