Unauthorised Subscription From MyIQ

December 21, 2025 5:34 AM198

I recently discovered an unauthorised monthly subscription charge from Myiq on my Visa credit card issued by Standard Chartered Bank. While checking my transaction history, I noticed that an amount of 40 USD has been charged every month for approximately the last three months, with the first charge appearing around 20 October. I did not knowingly subscribe to any Myiq service, nor did I give my explicit consent for these recurring payments, so I consider these charges unauthorised. I have not yet contacted Myiq or Standard Chartered about this issue, but I am raising this complaint to formally record the situation and to request a resolution. I am asking for the immediate cancellation of any Myiq subscription or recurring payment linked to my card and a full refund of all unauthorised charges that have been taken so far. I kindly request that this matter be investigated as soon as possible and that the subscription be cancelled and the refunded amount be confirmed to me in writing.

Suman
December 22, 2025 7:42 PM

Here are the evidence of the u authorised transaction to which I never agreed.

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