Complaint To MyIQ.com

Clare
MyIQ
284

I recently signed up for a free trial on My.IQ.com about a week ago, believing it was genuinely free and that I would not be charged without clear warning. Today I discovered a pending subscription charge of £29.99, which I consider fraudulent because I was not aware that a paid subscription would begin or that this amount would be taken. I did not knowingly agree to this £29.99 payment and only intended to use the free trial. I have contacted my bank regarding the pending charge, but there has been no outcome yet. I request that My.IQ.com immediately cancel this subscription and ensure that the pending £29.99 is not taken from my account. I also ask for written confirmation that my subscription has been cancelled and that no further charges will be made.

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