MyIQ charged twice without warning, how can I get a refund?

I had an active subscription with MyIQ through their website and cancelled it, but on 3/10/26 I was still charged after this cancellation. I am very dissatisfied that a payment was taken despite the fact that I had already ended my subscription. I purchased and managed the subscription directly via ...

I recently discovered a charge of $29.99 taken today from my card ending in 9116 for a MyIQ IQ test subscription, even though I did not receive any prior email, clear notice, or confirmation that I would be billed or subscribed. I only intended to take an IQ test and was not aware that this would re...

I recently used the MyIQ service only to complete a one-time IQ test for 1 dollar and did not agree to any further charges or subscriptions. Despite this, I noticed today that a charge of $29.99 was taken from my Visa card without my consent. After seeing this unauthorized charge, I immediately chan...

I am writing to report an unauthorized charge made by Myiq.com to my credit card and to request a full refund. I had completed a questionnaire on their site and had already refused and unsubscribed from any offer, so I do not understand why an amount of 44.99 was taken from my account on March 6. Fo...

My name is Art, and I am writing as the parent of a minor regarding repeated unauthorized charges and the inability to manage or cancel a subscription on myIQ. A few months ago I had the same kind of issue on my own MyIQ account, which resulted in a long email exchange with support and, eventually, ...

I recently started a 3‑day trial with MyIQ.com on 27/02/2026 from Peer, Belgium. The trial was advertised as costing only 1 euro. After starting the trial, I noticed that there were two separate reservations of €1,04 on my account, both listed as “MYIQ.COM NY US19713 4152363171”. I do not have, and ...

On February 9, 2026, I used Google to look for an IQ test and was directed to MYIQ’s service. During this process, I was not clearly informed that I was subscribing to anything or that I would be billed on a recurring basis. Later, I discovered charges of $0.50 on February 2 and $29.99 on February 9...

I recently paid £1 for an online IQ test on the website myiq.com/us. At the time of payment, I understood this to be a one‑time charge only and I did not give any permission or consent for a recurring payment or subscription. Despite this, £29.99 was taken from my bank account today without my autho...

From October 2025 through February 2026, on the 11th and 25th of each month, RM 26 (approximately $6 USD) was repeatedly deducted from my Touch ’n Go eWallet balance in Malaysia for payments to “Hong Kong QuXin Technology Limited” with the description “IQ Test.” I accessed this IQ test through a web...

I am writing to report that Myiq.com has been charging me automatically without my consent, and I want any service or subscription associated with my name or card to be cancelled immediately. On 22 January, I was charged 29.99, and on 17 February, I was again charged 29.99, both through my Banco San...

I completed an IQ test on the MyIQ website, where a one-time fee of 0.50 Euro was indicated. Based on the information on the site, I clearly understood this as a single, small payment for evaluating the test, and there was no indication that I would be entering into any kind of recurring subscriptio...

On February 17 at around 10:55 PM, I took an IQ test on the website iqtest.myıq. After completing the test, I paid $2 with my card to view the results. At no point during the payment process was there any clear disclosure about a subscription or recurring charges. Later, after reading complaints on...

Previously, I made a payment of approximately $1 on myiq.com to take a test. Today, I discovered that on January 14, 2026, an unauthorized charge of $45 was made to my Garanti Bank card under the name myiq.com. I did not provide any approval, request any membership, or receive any notification regar...

I discovered that on January 28, 2026, a charge of $25 was made to my Garanti Bonus credit card by an organization called My IQ without my knowledge or authorization. A few months ago, I used this company once to purchase a test, but other than that, I never requested or approved any recurring payme...

While reviewing my credit card statement dated January 3, 2026, I noticed that a charge of $29.99 was made to my Akbank card under the description “Myıq.com/US New York USA” without my knowledge or authorization. I was not shown any approval screen, did not receive any notification, and was not pres...

I made a one-time test payment on the Myqı website and believed that my card would only be charged for that single transaction. However, when I checked my bank card activity six days ago, I discovered that an additional $42 had been charged without my knowledge or authorization. I never requested or...

At 4:14 a.m. on February 15, a charge of $43 was processed on my Denizbank credit card through a website called Myıq.com without my knowledge or authorization, and the money was withdrawn from my account. I did not give any consent for a membership, subscription, or purchase on this website. I am r...

On February 6, 2026, while taking a test on Myıq, I made a $1 payment, believing it was a one-time charge. However, on February 13, 2026, I discovered that an additional $43 had been charged to the card linked to my Garanti Bank account without any notification, approval, or authorization from me. ...

I recently discovered that MYIQ.COM/SYD has taken two payments from my Westpac Everyday account for subscriptions that I never agreed to. The first payment of $48.99 was taken on 9 January, and the second payment of $48.99 was taken on 13 February. I did not authorise any subscription with this comp...

I used the MyIQ intelligence test once on my iPhone on 8 January 2026 from Israel. At that time I was not clearly informed that I was entering into any kind of recurring or monthly subscription, and I did not knowingly approve such an arrangement. After this single use, I have now discovered that I ...

On February 8, 2026, at 2:49 a.m., I noticed that my Akbank card was charged $43 in connection with the My IQ website, without my knowledge or permission. I was not presented with any approval screen, notification, or clear agreement regarding these charges. I had previously only taken a single tes...

I am writing regarding unauthorized charges linked to an IQ test purchase from MYIQ / SG IQ Institute. I once bought an IQ test from them, with the clear understanding that it was a one‑time purchase and not a subscription. Despite this, SG IQ Institute has withdrawn 327.48 SEK from my account, and ...

Today I noticed that an amount of 29.99 was withdrawn from my bank account for a MyIQ subscription that I did not knowingly consent to. Although I have previously created an account and used MyIQ, I did not agree to any paid subscription or recurring payment. After seeing the charge, I contacted my ...

I took an IQ test on the myıq website on January 3 by paying $1, thinking it was a one-time payment only for the test. Without any clear information or notice about a subscription or recurring payments, myıq automatically started a subscription for me. I realized on January 7, 2026, that a subscript...

On January 27, 2026, I made a payment of $1 on MyIQ.com to receive the results of an IQ test. After this transaction, I was enrolled as a member of the site without my knowledge or explicit consent. On February 3, 2026, at 9:07 PM, I noticed that an additional $38 was charged to my card. I did not c...