MyIQ charged twice without warning, how can I get a refund?

If MyIQ charged you twice without telling you, you should first log in to your account, whether it's through Apple, Google Play, or another platform, and ask for a refund for the second charge, making it clear that it was unexpected and not allowed.

You can request a refund from MyIQ through their website or the appropriate app store. If approved, refunds are usually processed by MyIQ within three business days, but it could take up to five to ten business days for the money to reach your account, depending on your bank's rules.

Contact MyIQ support right away through their help center or email. Include full transaction information and make it clear that you were charged twice.

Keep track of all the conversations you have, be polite and clear, and if you need to, go to your bank or app platform to officially challenge the double billing.

❗ If the problem is still not fixed, you might want to file a report on Xolvie to find support.