Until about two days ago, I was able to log into my Matchpub account without any issues, but for the past two days I have been unable to access the app at all. I am using an Android Oppo A16 phone, and when I try to open the app, I only see the app icon—the screen does not load, and the login screen never appears.
Because I must log in to receive support from within the app, I unfortunately cannot contact customer service through the app. My account does not have any paid packages or active payments; I was using the app entirely for free.
I request that it be checked whether my account has been blocked, and if so, that I be clearly informed of the reason and duration of the restriction. If this is a technical issue, I ask that my access to the account be restored and that I be provided with a clear explanation regarding the situation.
Out of nowhere, MatchPub blocked my account, displaying the message: "Access denied due to app rules." I have no idea why this happened, and I can no longer log into the app. I tried deleting and reinstalling the app, but nothing works—I am completely locked out. I followed all rules, so this restr...
I am unable to access my MatchPub account, and I have no idea why. Every time I try to log in, I get an error message denying access. I have been a regular, active user, and now I can’t even download the app! If my account was banned, I was never informed of any violation. I love using MatchPub, an...
I was suddenly banned from MatchPub for no reason, and I have no idea why! I was actively using the app and enjoying it, but now I am completely locked out. This makes absolutely no sense. I genuinely love being part of this platform, and it’s frustrating that I can’t access my account anymore. I d...
About 30 minutes ago, my account on the Matchbup Android app was restricted with a message saying “access to the app has been blocked due to app rules.” I am not aware of committing any rule violations, and no clear explanation was given to me. Even though no payment has been made on my account, I h...
I am unable to access the MatchPub app. Every time I try to log in, I receive an error saying I am not allowed. I don’t understand why this is happening, as I actively used the app before without any issues. I kindly ask you to review my account and lift any possible ban or restriction that may hav...
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