The basic filters on MatchPub cost too much, how can I access them without paying extra?

When MatchPub’s basic filters are too expensive, the most effective approach is to make the most of free options and file a claim if you notice unfair charges. Here are practical steps:

• Explore free features: Check which basic filters are available at no cost on your current plan. Some are only enabled at specific times or for new accounts.

• Use promotions: MatchPub often offers discounts on filter bundles or credit top-ups. Activate them from the Offers section in the app.

• Optimize manual search: Even without advanced filters, you can browse profiles by categories, age, or recent activity to save credits.

• Verify charges: If you were charged for filters that should be included in your plan, save screenshots and open a ticket in Support → Billing.

• Direct email: Write to [email protected] with the subject Excessive charge for filters. Attach evidence and request a correction or refund.

• Bank or card: If the charge was improper and there’s no response, request a chargeback with your proof.

👉 Document your experience on Xolvie, where your case will be recorded and serve as a guide for other users facing the same issue.