I purchased a browsing service on the MatchPub website for 75₪. Shortly after making the purchase, I changed my mind and no longer wish to use this service. I tried to contact MatchPub in order to cancel the purchase and receive a refund of 75₪, but so far I have not managed to reach them successfully. I would like the transaction to be canceled and the full amount I paid to be refunded to me, and to receive clear confirmation of the cancellation.
I subscribed to MatchPub but later decided to cancel my subscription. I went through the cancellation process, yet my card still shows an active subscription, causing issues with my payments. I do not want to be charged for a service I have already canceled, and I expect this to be resolved immedia...
On October 20, 2025, I made a payment through the Matchpub app on my iPhone 13 Pro using my credit card. An amount of 249 TL was deducted from my account, and I received a “transaction successful” message during the process. However, the purchase did not reflect in the app, and the content I paid fo...
I made a mobile payment on MatchPub, expecting to receive the coins I paid for, but they never arrived! I completed the transaction successfully, and ₺229.99 was deducted from my bank account, yet my balance still shows nothing. This is completely unacceptable—if a platform takes payment, it must d...
Urgent, very urgent. MatchPub has withdrawn money from my account five times, and this is absolutely unacceptable. I demand an immediate refund. I did not authorize these repeated transactions, and I have clear records to prove it. For your own sake, I advise you to resolve this issue without delay....
On April 2, 2025, my card was charged five separate times by Matchpub without my knowledge or consent. The total amount withdrawn was unauthorized. I have never signed up for Matchpub, nor have I ever downloaded the app on my phone. I was completely unaware of these charges until I checked my bank s...
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