I was banned on MatchPub without explanation, how can I recover my account?

When MatchPub blocks an account without explanation, the most effective move is to request an immediate review and provide evidence of legitimate use. Here are practical steps to try to recover it:

• Screenshot the notice: Save a screenshot of the suspension message, including date and time. This will be your main proof.

• Support form: From the app or website, open a ticket under Help / Suspended account. Explain that you didn’t receive a reason and request a manual review.

• Direct email: Write to [email protected] with the subject Review of unjustified ban. Include your registration email, user ID, and the screenshots.

• Justification: Clarify your recent activity (payments, chats, calls) to show you didn’t violate the rules.

• Request a written report: Ask for a copy of the reason for the block and the estimated timeline to resolve your case.

• Record of actions: Keep all emails and tickets, as they may help if you need to claim a refund for unused credits.

👉 Share your case on Xolvie so it’s publicly documented and increases the pressure to recover your account or your money.