I have been using a Matchpub account registered with the email address “jaredsin***@gmail.com” from Trinidad on my iPhone. Since last night, when I try to sign in, I receive a message stating that I am prohibited from using the app, and I am unable to access my account. I have an active paid subscription, and my inability to log in directly affects this subscription, as I cannot use the service I am paying for. I have not yet been able to contact support through the app since I cannot sign in. I kindly request that my account be reviewed as soon as possible and that the prohibition be lifted so I can regain access to my Matchpub account and continue using my active subscription without further interruption.
I use the Matchpub app on my iOS device. Even though I am 18 years old, for about two weeks now I have been receiving an age restriction error every time I open the app, and I cannot access my account. The email address linked to my account is: m*******************@gmail.com. I entered my age correc...
I am unable to access the MatchPub app. Every time I try to log in, I receive an error saying I am not allowed. I don’t understand why this is happening, as I actively used the app before without any issues. I kindly ask you to review my account and lift any possible ban or restriction that may hav...
I was using the Matchpub app with my Apple account, and recently my account was banned without any explanation. I am now unable to log into the app. Additionally, when I try to create a new account using Gmail, the app immediately logs me out again and does not allow me to open a new account. While...
I am unable to access my MatchPub account, and I have no idea why. Every time I try to log in, I get an error message denying access. I have been a regular, active user, and now I can’t even download the app! If my account was banned, I was never informed of any violation. I love using MatchPub, an...
I subscribed to MatchPub but later decided to cancel my subscription. I went through the cancellation process, yet my card still shows an active subscription, causing issues with my payments. I do not want to be charged for a service I have already canceled, and I expect this to be resolved immedia...
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