Kıyafet Sepeti Only Offers Exchange Instead of Refund

Senay
Kiyafet Sepeti

I tried on the dress I purchased through the Kıyafet Sepeti website on the same day I received the package, September 24, 2026, and found that it was too tight. I therefore contacted the company and informed them that I wanted to return the product.

However, the company rejected my request, stating that they do not accept returns and only offer exchanges. Since I could not find another dress on the website that suited my style, I explained that I wanted a refund rather than an exchange. Despite this, my refund request was denied.

Since I cannot use a product that does not fit me, I request that Kıyafet Sepeti accept my return request and refund the approximately $15,886 I paid for the dress.

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