I placed an order on April 26, 2025, with Kiyafet Sepeti (Order No: 1189326), and I haven’t received any updates since then. I tried to check the status of my order on their website, but there is no section where I can view my order history or tracking details. I’ve emailed multiple times—no response. I’ve called during working hours, and all I get is a voicemail saying “We’re on a lunch break” even at 2:35 PM.
To confirm the company’s legitimacy, I even visited their physical store, and yes, they do exist—but that’s where the good news ends. Despite that, I still haven’t received my product, and no one from customer service is reachable in any form.
I purchased a dress from Kıyafet Sepeti on September 26, but two days later, I was informed that the item was out of stock. They asked me to contact them via WhatsApp. I requested a refund, and they assured me it would be processed within 15 days, but 19 days have now passed, and I still haven’t rec...
On April 13, 2025, I placed an order for a dress through the online store kiyafetsepeti.com. The very next day, I received a phone call from the store informing me that the size I ordered was no longer available. Instead of issuing a refund, they offered me a store voucher worth over ₺1000 to use la...
It has now been over 25 days, and I still haven’t received my refund from Kiyafet Sepeti. This is completely unacceptable. They keep contacting me, telling me, “We’ll send the money soon,” even giving specific dates and times, but nothing ever happens. They just make promises they don’t keep. Every...
On June 13, 2024, I placed an order from Kiyafet Sepeti. They contacted me to inform that the product was not in stock. They offered a ₺500 coupon, which I declined and requested a refund instead. It has been 2 months and I still haven't received my money back. They keep transferring me to the finan...
I recently made a purchase from Kıyafet Sepeti, and to my disappointment, the item I had my eye on in their catalog turned out to be out of stock. We made a refund request on December 7, 2023, and were given assurance that it would be processed within 15 days, along with the creation of a refund rec...
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