I used the Maxi Mood Color mascara I bought from Kiko store on July 16, 2025, three times. The first time I used it, I experienced severe itching and white, crusty eyes. Unsure, I took a break and tried again, but the same allergic reactions recurred. I've never used the product in any other way, no...
I received a Kiko Milano 3D Hydra Lipgloss as a gift about 10 days ago, but from the very first time I opened it, the cap was defective and has been leaking constantly. Since the product was purchased online as a gift, I do not have the receipt or order number. Because of this issue, I was never abl...
A few months ago, I purchased a makeup bag from the Kiko Milano Marmara Park store. Despite using it very gently and carefully, the zipper broke on its own. I always use my products with care, so experiencing such a defect in such a short time was extremely disappointing. For reference, my customer...
Today, I purchased a lipstick from Kiko Milano. Since I threw away the receipt, I am unable to return it. However, on only the second use, I noticed that the surface of the lipstick had developed bumps, and when applied, it looked rough and uneven. I had always been satisfied with Kiko products in t...
I received a full-size Kiko Milano makeup bag as a gift and started using it less than a month ago. Unfortunately, before I even had the chance to use it properly, the zipper tore off completely. The inner tag of the bag shows the code 24122. I have always trusted Kiko Milano’s product quality and s...
Today, I purchased the Kiko Milano Mousse Eyeshadow 04 from the Ankara Kentpark store. When I opened the packaging at home, I was shocked to find a hair stuck on the lid of the product. This is absolutely unacceptable from a hygiene and quality control perspective. How can there be hair, dust, or di...
On July 31, 2025, I purchased the Kiko Milano Unlimited Blush 06 through the brand’s official seller on N11 (Order No: 208939526538). After about a month of use, I noticed that the packaging started peeling. I first observed this issue just three days ago, and I am very disappointed that a product f...
On September 2, 2025, I purchased a lipstick from the Kiko Milano Unlimited series at your Kanyon branch. During the very first use, I noticed the lipstick was loose inside the tube, and by the evening when I tried to apply it again, it completely broke off from the base, making it unusable. This ha...
On July 4, 2025, I purchased a Kiko natural brown mascara from your store at Cevahir AVM. I specifically chose this product because of its natural formula and my trust in the Kiko brand. However, my experience has been extremely disappointing. The very first time I used it, my eyes started to burn ...
I bought the Kiko Gossamer Emotion Creamy Lipstick from the City’s AVM store just one week ago. Despite handling it with care and barely using it, the lipstick completely snapped from the base. I noticed it was bending strangely while applying, and then it broke off entirely. I had stored it properl...
About a month and a half ago, I purchased a face powder from Kiko, and I have been deeply disappointed with the results. No matter which products I use underneath or how I apply it, the powder makes my skin look bumpy and uneven. It leaves a textured, patchy appearance that looks far from smooth or ...
I bought a Kiko lipstick and gloss about five months ago, and both products have already gone bad. The most recent gloss I purchased had a noticeably altered texture—it was thick, sticky, and unpleasant to apply. After just a few uses, it caused painful dryness and eventually cracked my lips. At fir...
I purchased the Kiko Liquid Skin foundation along with a glitter eyeshadow from the Optimum Kiko store. At the time, the foundation wasn’t available on the display shelf, so the staff told me they would bring it from the storage area. They eventually handed me the product in a sealed box. I’ve been ...
I placed an order on July 11 through the Kiko Milano website, expecting to receive the exact colors shown on their product pages. Unfortunately, what I received was completely different in tone and shade. The colors of the makeup products I received do not even come close to what was advertised onli...
I recently purchased a lip gloss from the newly opened Kiko Milano store and I am very disappointed and concerned about its quality and safety. Instead of applying smoothly like an oil-based gloss, it went on chalky, uneven, and patchy, leaving a thick, dry residue that caused immediate discomfort. ...
I recently purchased several beauty products from Kiko, a brand I trusted for quality and safety. However, when I received my order, I noticed that none of the items had protective safety seals. This immediately raised concerns about whether these products were new, or if they might have been tester...
A few months ago, I purchased a Kiko Milano concealer through Trendyol and started using it about 1.5 weeks ago. Shortly after applying the product, I noticed breakouts appearing on my face. At first, I wasn’t sure if the concealer was the cause, so I tried using it a few more times. Each time, I ex...
Some time ago, I purchased a lipstick from a Kiko store and also gifted the same product to a friend. During the first use, neither of us encountered any issues. However, after several uses, both products began emitting a strong, unpleasant plastic or chemical odor. Over time, this smell became more...
I recently purchased a face and body highlighter from Kiko Milano. While I was at the store, one of the sales associates helped me choose the right shade. After trying them, we agreed on shade 01, and she asked her colleague to hand it to her. I trusted the staff and didn’t double-check the product ...
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I recently purchased the Kiko Milano 17 lip gloss, and it’s only been about five days since I opened it. When I first applied it, I loved the color and scent—it seemed like a great product. But now, it has developed a terrible odor, and the color changes dramatically once applied to my lips. It fade...
I purchased the Kiko Milano lipstick shown in the photo from your Capacity store. The first time I used it, I felt an intense burning and stinging sensation on my lips. At first, I wasn’t sure if the lipstick was the cause, so I stopped using it for a while. Later, I applied only the Kiko lipstick a...
I purchased an eyeshadow palette from Kiko Milano, and I’m extremely disappointed with the quality. The shimmery shade located at the bottom left corner of the palette keeps crumbling and falling apart on its own—even though I’ve never touched or used that specific color. Every time I open the case,...
I spent a significant amount of money on a Kiko Milano lipstick, expecting a high-quality product. What I got instead was a sticky, unusable mess that felt off from the first application—as if the formula had gone bad. I immediately contacted customer service to request a return, only to receive an ...