VFS Global Sent OTP for Application I Never Started
On May 2, 2026, at 5:43 PM, I received an SMS allegedly from VFS Global stating: “591072 is the OTP for registration to your VFS Global application. Valid for 5 mins. Please do not share with anyone. B136.” The message indicated that a registration verification code had been sent for a VFS Global application.
I have not made any visa application, registration, or transaction through VFS Global, and I do not recall knowingly providing them with my phone number before. The possibility that my number is being used for an application that does not belong to me has seriously disturbed me and raised concerns about the security of my personal data.
I request that VFS Global thoroughly investigate which registration or application caused my phone number to be entered into their system, completely remove my number from any unauthorized or incorrect use, conduct the necessary security and data protection review, and provide me with a clear written explanation. I also request that no further OTP or verification messages of this kind be sent to me.
I haven't received any communication from VFS Global, no one has reached out to me, and this situation has left me very dissatisfied.
