I bought a Kiko Milano product online from another country. How can I exchange it at a store in my own country?

You usually can't return or exchange a Kiko Milano item bought online from another country at a store in your own country. This is because each location has its own return policies, inventory management systems, and shipping and customs issues that make it hard to do so. Every Kiko Milano country has its return policy, and stores may use different inventory systems, which makes it hard to make direct exchanges. Also, sending the item back internationally and exchanging it in a store might cost a lot in shipping and customs fees.

You can make your concerns known by sharing your complaint on our website, and the best part is that it's free for everyone to view and offer their comments!