Today, I purchased the Kiko Milano Mousse Eyeshadow 04 from the Ankara Kentpark store. When I opened the packaging at home, I was shocked to find a hair stuck on the lid of the product. This is absolutely unacceptable from a hygiene and quality control perspective. How can there be hair, dust, or dirt in a brand-new, sealed cosmetic product? The situation is not only disappointing but also disgusting, and it makes me question the overall cleanliness and reliability of Kiko products. Unfortunately, my receipt remained at the store during another product exchange, but I still expect the brand to take this matter seriously. I demand a clear explanation from the store and a proper resolution of this issue.
I spent a significant amount of money on a Kiko Milano lipstick, expecting a high-quality product. What I got instead was a sticky, unusable mess that felt off from the first application—as if the formula had gone bad. I immediately contacted customer service to request a return, only to receive an ...
I purchased an eyeshadow from Kiko Milano, but when it arrived, the product was already hardened and unusable. It had an odd, clumped texture—clearly not in proper condition for application. I spent a significant amount of money expecting a quality item, but what I received was defective from the st...
I purchased two lipsticks and one mascara from Kiko Milano as part of their “Buy 3 Pay for 2” promotion. I was excited to try everything, but when I opened the mascara for the first time, I was shocked to find it completely dried out. It was thick, clumpy, and totally unusable—just like an old teste...
I recently purchased a lip gloss from the newly opened Kiko Milano store and I am very disappointed and concerned about its quality and safety. Instead of applying smoothly like an oil-based gloss, it went on chalky, uneven, and patchy, leaving a thick, dry residue that caused immediate discomfort. ...
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