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Complaints(2)

New Samsung Galaxy A36 Sold With Camera Defect, Store Denies Return

January 10 5:46 PM30

I purchased a Samsung Galaxy A36 phone from Teknosa Gebze Center on the evening of December 29, 2025. From the very firs...t use, the phone’s camera was defective. There are black wave-like marks on the screen, and the camera does not focus properly, which means I cannot use the camera as expected from...

Kerastase New Member Code Fails at Checkout

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Kerastase

August 3, 2025 12:02 AM19

I placed an order through Trendyol from the Kerastase seller, and I had a discount code that Kerastase sent to new membe...rs. However, Trendyol showed the code as invalid. I contacted Kerastase customer service, and they told me to reach out to Trendyol. When I contacted Trendyol, they told me that th...