I purchased Kerastase Genesis Hair Serum to help with hair loss, but instead of improving the situation, it actually made my hair fall out even more. Every time I use it, I notice excessive shedding, which is the exact opposite of what this product is supposed to do.
Additionally, I find it completely unnecessary for a scalp treatment to contain such a strong fragrance—it smells like men’s cologne and feels harsh on my scalp. After applying it, my scalp became irritated, making it uncomfortable to use.
This product is not working as advertised, and I regret spending my money on it. Kerastase, what is causing this issue? I expect a real solution for customers experiencing these negative effects!
I purchased the Kerastase Specifique Bain Prevention anti-hair loss shampoo from Sachane, expecting it to reduce my hair fall as promised. Instead, I experienced the exact opposite—my hair loss actually increased after using this product. I paid ₺1000 for a 250ml bottle, and sadly, it did nothing bu...
I purchased Ducray’s hair loss spray to help with shedding, but instead, it made my hair fall out even worse. I had used this product before and was happy with the results, but this time, it seems like the formula has changed, and the results have been disastrous. Ducray removed key peptides, repla...
I’ve been using Olaplex No.4 Shampoo and No.3, expecting to see improvements in my hair, but unfortunately, I’ve had the opposite experience. My hair hasn’t shown any positive changes—in fact, it’s become significantly worse. I’m experiencing excessive hair fall, and my hair feels more damaged than ...
I purchased the Kerastase Nutritive Split End Sealer, expecting it to repair and seal split ends as advertised. However, after using it, I saw absolutely no difference in my hair. The product did not work at all, despite following the instructions carefully. I spent ₺1,359 on this product, and I am...
I purchased a Kerastase hair serum from an official seller, but when it arrived, the bottle was broken. I immediately requested a replacement, yet despite multiple follow-ups, the issue still hasn’t been resolved. Kerastase, do you not have quality control? How can you ship a damaged product to a p...
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