I recently signed up for the Kcex exchange platform after seeing a promotion that promised a welcome bonus for new users. I completed the registration process and provided all the required identification documents. However, after joining, I was informed that the bonus would not be granted due to a so-called “risk unit” decision. This explanation was vague and completely unjustified.
I’ve been using Binance for years and have never encountered such a shady and disappointing practice. When I reached out to customer support to request the deletion of my account due to this dishonesty, I was told I would need to submit a large number of additional documents—even though they already have my ID on file from the registration process.
This is not only frustrating but also raises serious concerns about data handling and user rights. I am formally requesting that my account be deleted immediately without further delay or bureaucratic obstruction. I urge Kcex to respect its users, honor its promotional promises, and provide a transparent and fair process for account closures.
I registered with KCEX after seeing the promotional offer that promised a signup bonus. Like many others, I followed all the steps exactly as instructed, including verifying my identity. However, once the process was complete, the bonus was never credited to my account. When I contacted support, the...
I registered on the Kcex crypto trading platform after seeing their promotion that promised a welcome bonus for all new users. I completed all required steps, including full KYC verification, expecting to receive the bonus as advertised. However, once I created my account, I received a vague messag...
I signed up for KCEX after seeing multiple promotions promising a KYC bonus for new users. I followed all the instructions, submitted my personal information, verified my identity, and completed the KYC process exactly as described. However, after doing everything required, they suddenly stated I “d...
I completed full KYC verification on Kcex, including submitting my ID and phone number, to qualify for the $50 new user bonus. Despite meeting all the listed requirements, my bonus was revoked without any proper explanation. The only response I received was that a “risk has been detected”—with no fu...
I recently created a new account on the Kcex crypto exchange, drawn in by their advertised bonus for new users. But as soon as I registered, my account was immediately labeled as “risky” without any explanation. How can a brand-new account be marked as a risk right after sign-up, with no activity, n...
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