I Deposited Funds on KCEX and They Froze My Account Without Explanation

265

Right after depositing my money into KCEX, my account was suddenly frozen without any clear reason or warning. I received a vague message stating that my account was under review due to an alleged violation, but no evidence or specific explanation was provided. I have not broken any rules, and I demand transparency regarding this so-called violation.

This is completely unacceptable. My funds are now locked, and I am unable to trade or withdraw. I joined the platform in good faith, completed KYC verification, and acted in accordance with their terms. But instead of providing support, KCEX has chosen to block my access and ignore my concerns.

I am requesting an immediate resolution: either reopen my account so I can continue trading or refund my money in full. I will escalate this issue to the relevant authorities if necessary. KCEX must stop unfairly freezing users' accounts and provide proper communication and support.

Comments

Similar Complaints

I Verified My KCEX Account but They Blocked It After My Balance Depleted

220

I completed all required identity verification steps on KCEX, including submitting documents and confirmations. Everythi...

KCEX Seized All My Funds Without Warning and Blocked Me From Seeking Support

188

KCEX has taken the entire balance from my account—money that I personally deposited—claiming it “violated their rules,” ...

I Got Banned on KCEX After Verifying My ID and Claiming the Signup Bonus

168

I registered on KCEX and completed all identity verification steps accurately using my real information. Despite this, m...

Kcex Suspended My Account Without Explanation While Holding My Funds

335

I currently have $14 worth of funds in my spot account on the Kcex exchange. However, I received a notification stating ...