I Earned with KCEX Signup Bonus but They Blocked My Account When I Tried to Withdraw

I signed up for the KCEX exchange because they promised a welcome bonus for new users. I verified my identity, followed all their steps, and started trading using the bonus they offered. Everything seemed fine—until I made a profit and tried to withdraw the funds. Suddenly, my account was blocked without any warning.

When I contacted support to find out what was going on, all they said was “You violated the rules,” without providing a single explanation or detail. It’s outrageous. They were more than happy to collect all my personal and identity documents when I signed up, but now they’re completely unhelpful when it comes to releasing the money I rightfully earned.

This feels like a deliberate tactic—luring users in with a bonus, letting them trade, and then freezing access as soon as a withdrawal is attempted. I’m demanding full transparency and immediate unblocking of my account or the release of my earnings. KCEX must be held accountable.