I ordered two items from Kappa on February 10, but one of them was too small. Immediately, I followed Kappa's official return process precisely, sending the item back exactly as instructed. However, it's now been over two weeks since I returned the product, and Kappa hasn't responded to my refund request at all! This total lack of customer service is completely unacceptable—I’m extremely disappointed by their negligence and disregard for customers. I've made multiple attempts to reach out, yet no response or refund has been provided. Kappa, stop ignoring your customers' rightful demands! I urgently demand that you refund my money without further delay.
On December 22, 2023, I ordered a Kappa 222 Banda EFT0 Men’s Regular Fit T-Shirt (M size) from the brand’s official website. After wearing it once, I washed it strictly according to the care instructions, yet the fabric shrunk drastically, turning my M-size shirt into what now feels like an S-size! ...
I ordered a pair of Kappa leggings from their official website two weeks ago, and while the product arrived on time, I am extremely disappointed with the quality. After wearing them only twice, the stitching on the back and crotch area started loosening, and the fabric stretched out significantly, e...
I bought a pair of Kappa shoes from Boyner, and shortly after, they started deforming on the side. I reached out to Boyner customer service, but they took a long time to respond. When they finally did, I returned the shoes for inspection, expecting a fair resolution. However, they rejected my return...
I'm extremely disappointed and frustrated with Kappa. My spouse recently bought me a jacket from Kappa, but when I went to return it because it didn't suit my preferences, the store outright refused to issue a refund! They told me I could only exchange it for another item, despite the fact that ther...
I bought Kappa shoes from Deichmann on October 5, 2024, and shockingly, they completely fell apart within just three months! These shoes were barely used, yet they're already unusable, literally falling apart at the seams. I've already contacted Deichmann twice, clearly requesting they address this ...
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