I bought a pair of Kappa shoes from Boyner, and shortly after, they started deforming on the side. I reached out to Boyner customer service, but they took a long time to respond. When they finally did, I returned the shoes for inspection, expecting a fair resolution. However, they rejected my return, claiming it was due to user error, and simply sent the shoes back to me. This is unacceptable! It seems like Boyner and Kappa have perfected the art of dismissing defective product complaints rather than standing behind their products. If I pay for a branded item, I expect quality and accountability. Boyner and Kappa must take responsibility and properly address faulty products!
I purchased a pair of Kappa shoes, but after some time, visible deformation appeared on the toe area, clearly due to poor material quality. Additionally, the other side of the shoe has minor cracks, which will inevitably turn into tears with continued use due to the bending points. I sent the shoes...
I bought Kappa shoes from Deichmann on October 5, 2024, and shockingly, they completely fell apart within just three months! These shoes were barely used, yet they're already unusable, literally falling apart at the seams. I've already contacted Deichmann twice, clearly requesting they address this ...
I ordered a pair of Kappa leggings from their official website two weeks ago, and while the product arrived on time, I am extremely disappointed with the quality. After wearing them only twice, the stitching on the back and crotch area started loosening, and the fabric stretched out significantly, e...
I ordered two items from Kappa on February 10, but one of them was too small. Immediately, I followed Kappa's official return process precisely, sending the item back exactly as instructed. However, it's now been over two weeks since I returned the product, and Kappa hasn't responded to my refund re...
I expected better from Kappa, but these so-called waterproof boots are a total letdown. I bought them thinking they would provide good traction, but even without snow, I was slipping everywhere just in the morning. Standing still felt like a challenge! Since I’ve already worn them once, I can’t eve...
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