Joie Chrome Stroller Compatibility Issue With Model Code T1112GAURB000

I own a Joie Chrome stroller (model code: Joie S1201FENBZ000) and an infant car seat that I believe belongs to Joie, bearing the model code T1112GAURB000. I want to use this infant seat with my stroller, but I cannot find any information online regarding this model code and am unable to identify its actual product name.

When I tried to contact E-Bebek by phone, I was redirected to an automated AI voice assistant that failed to comprehend my issue or provide a solution. As a result, I am unable to obtain product details or receive guidance on how to safely use the infant seat with my stroller.

I demand that Joie and E-Bebek clearly disclose the true model name of the infant car seat in my possession, clarify whether it is compatible with my Joie Chrome stroller, and—if direct compatibility is lacking—recommend the appropriate adapters or solutions so I can securely connect the infant seat to the stroller without having to purchase a brand-new unit. Being unable to reach a human customer service representative for nearly a week has left me frustrated, and I request that this information gap be resolved immediately.