I have been using the Joie Joyfull model stroller for about 10 years, and up until now, it has worked perfectly fine. However, in September 2025, the front wheel broke during regular use. The product’s warranty period has already expired, but I’ve never experienced any issues with it before. I originally purchased the stroller from an Ebebek store.
Currently, the only issue is with the front wheel, and this is the first time I’ve ever had such a problem. Even though the warranty has expired, I’m kindly requesting assistance in obtaining a replacement part for the front wheel. I’d appreciate any support or guidance Joie can provide to help me get the stroller back in working condition.
I purchased a Joie Twin Stroller from Ebebek on February 27, 2025, during a sale. However, after using it only two or three times, one of the wheels broke. I immediately took the stroller back to Ebebek, and they told me it would take 21 days to repair. This has caused me serious inconvenience — I’...
I purchased a Joie travel system stroller from Ebebek in April 2024. It’s been only a year and a half, and the front connecting plastic piece broke. I understand that the tray attachment itself is replaceable, but the plastic part where it connects completely snapped off. Now that I’m expecting my ...
I purchased the Joie Litetrax 4 Travel System New Coal model stroller from the Ebebek store in Kayseri Kumsmall Mall. During the sale, the consultants literally jumped on the stroller to show its durability and assured me that I would never experience issues with the warranty. Since it’s not a cheap...
I purchased a Joie Versatrax stroller together with its car seat from the Ebebek store in Maslak. For the first six months, I used it only with the car seat. However, when I started using the stroller section on its own, I realized that it doesn’t fold properly. Finding out that the stroller was def...
I purchased a Joie stroller through the Ebebek online store, but the product arrived completely rusted. The stroller has visible rust all over its metal parts, which is unacceptable for a brand that promotes itself as high quality and baby-safe. I reported the issue to the Ebebek Forum Ankara store...
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