Philip Morris

I have been a Muratti Rosso smoker for many years. Over the past four months, I have noticed a serious decline in the quality of the packs I have purchased. Hard, wood-like pieces are coming out of the cigarettes, the tobacco quality has clearly deteriorated, and the taste has completely changed and...

I purchased a pack of Marlboro Touch Blue, produced by Philip Morris, on January 17, 2026, from Akıncılar Market in Menemen, İzmir. While I was smoking one of the cigarettes, a substance resembling melted nylon or plastic dripped onto me. When I examined the cigarette, I saw that there was nylon/pla...

I have been using Muratti Rosso cigarettes for a long time, and since around 02.01.2025 I have been experiencing a serious and recurring taste defect in the packs I purchase. For a while the taste is bad, then it returns to normal, and then the same problem starts again. In particular, the cigarette...

I’ve been a regular smoker of Marlboro Edge for about four years. However, since the cigarette price reached ₺98, I’ve noticed a serious change in both the taste and smell. Every pack I buy now has the same unpleasant flavor and strong odor. This completely ruins the smoking experience for me, and I...

Today, I purchased a 20-pack of Parliament Night Blue (short) cigarettes from Tezcan Tekel in Maltepe, Istanbul (Anatolian side). When I opened the pack, I immediately noticed a distinct change in the taste — there was a burning sensation in my throat, an unpleasant odor, and the smoke felt much hea...

I’ve been a Parliament Night Blue smoker for about 20 years. For the past five years, I’ve been finding 2–3 cigarettes in almost every pack that contain hard, wood-like foreign materials inside. This issue not only ruins the smoking experience but also raises serious health concerns. Today, I purch...

For about a month now, I’ve been buying Marlboro Touch Blue cigarette packs from various grocery stores, markets, and supermarkets in Tokat city center. However, in nearly every pack, I’ve found foreign particles resembling wood shavings inside the cigarettes. Because of this issue, the product has ...

Since September 2025, I’ve noticed a serious decline in the quality of Marlboro Edge Slim and Parliament Aqua Slims cigarettes purchased from various markets in Ankara. Recently, the tobacco seems to have changed, and the cigarettes leave an extremely unpleasant smell in the environment after smokin...

For quite some time now, I’ve been finding wood-like foreign materials inside Marlboro Touch Blue cigarettes. I usually buy them from various places such as cheap stores, local groceries, and markets, and this issue keeps recurring from time to time in almost every pack I purchase. I haven’t yet ...

In the past week, I purchased five packs of Marlboro Touch White cigarettes from a gas station in Çukurova, Adana, and I’ve experienced serious quality issues with all of them. In each pack, I either found wood-like pieces inside or noticed that the amount of tobacco was extremely low — the cigarett...

For about five months now, I’ve been experiencing the same issue with every Marlboro Edge cigarette pack I purchase — the tobacco keeps falling out of the cigarettes. No matter which store or market I buy from, the problem is always the same. Out of a pack of 20, almost none of the cigarettes are pr...

I have been selling Philip Morris products in my store located in the Yunusemre district of Manisa for a long time. However, payments for product purchases are not accepted by credit card and can only be made in cash or by bank transfer. Most recently, I had to complete a purchase of over ₺30,000 vi...

On 27/08/2025, I purchased a pack of Parliament Short Night Blue cigarettes and once again I found a piece of wood inside. I had experienced similar issues with this brand before, but this time the wood piece was really large, and a lighter wasn’t enough to light the cigarette. It feels like I would...

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I smoke Marlboro Light Blue 100s, and often there is a large hard piece of tobacco inside. I have to throw away part of the cigarette in order to smoke it. I am buying my cigarettes from an official store, not fake ones. This is the problem I am experiencing. What happened to Marlboro? Why is this h...

Recently, I purchased 40 packs of Marlboro Edge cigarettes, and I experienced the same problem with all of them: the tobacco inside keeps falling out, making the cigarettes impossible to consume properly. I paid a total of ₺3750 for these products and have the receipt. This situation has caused me s...

I am a user of Parliament Aqua Slim. As time goes on, I don’t know what else we’ll face from Philip Morris, a company that is clearly doing its job poorly. Could you please take a look at the cigarette's filter section in the attachment? There are also gaps inside the cigarettes. This raises serious...

I decided to write here because wood or pieces that I don't know what are constantly coming out of Marlboro Touch blue cigarettes. I have been smoking Marlboro Touch blue for about 10 years, the same problem has been present in all the packages I have bought for 2 years. These foreign objects not on...

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The issue I would like to bring to your attention is the serious dissatisfaction I’ve experienced with the quality standards of Marlboro Red cigarettes I’ve recently purchased. The product gives an impression that is far from the Marlboro quality I was used to in the past. The cigarette paper is dif...

As seen in the images I attached, the Philip Morris Marlboro Touch Blue cigarette broke apart exactly at the joining point during my second time smoking it, resulting in the condition shown. This significantly affected the smoking experience and raised concerns about the product's quality control. A...

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I am writing to express my deep dissatisfaction with the quality of Marlboro Red cigarettes (both short and long) sold in Turkey and manufactured by Philip Morris Turkey. Over the past several months, I have consistently encountered serious issues including: Damaged or faulty filters: Some cigarette...

Good day, I have been smoking Parliament Midnight Blue cigarettes since the beginning of 2025, but the tobacco inside keeps falling out like this, causing most of the cigarettes to go to waste. Even while smoking, they either go out on their own or the lit end falls off when I tap it into the ashtra...

Please bring Marlboro Touch Gray back to the market with its original protective packaging. The RCB version is just not smokeable. We've tried every alternative, but none of them match the same taste and quality. Everyone I know who used to smoke this brand is saying the same thing. It's not just ab...

To the Officials of Philip Morris International, I am a long-time consumer of Parliament Night Blue cigarettes. However, recently, I have consistently found foreign substances such as wood, splinters, and other debris inside the cigarette packs I purchased. This situation seriously compromises the q...