A few months ago, we purchased a Joie Brisk LX umbrella stroller from E-Bebek. Since the very first use, we’ve had a serious problem — our baby constantly leans to the right side while seated, no matter how securely we fasten the shoulder straps. She never sits comfortably, and her head keeps hitting the side bar, leaving her with redness and sometimes even swelling.
This is extremely concerning, both for comfort and for safety. A stroller should support a baby evenly and securely, but this one clearly doesn’t. We’ve been very disappointed, and at one point I even considered taking legal action because this issue poses a potential health risk.
I truly hope Joie will take this complaint seriously and reach out to me as soon as possible to provide a proper solution or replacement.
I purchased a Joie Brisk LX baby stroller from E-Bebek’s online store, and after only three uses, the seat belt came loose from its connection point. Thinking it was broken, I sent it to the technical service center. When it was returned, the lower basket had been detached from its fitting, and shor...
I bought a Bagi baby stroller from E-Bebek, and to go with it, I purchased a Joie infant car seat with back support that was supposedly compatible. Unfortunately, it turned out to be a complete disappointment. Since the day my baby was born, we haven’t been able to use the car seat properly. My bab...
I’m facing both product and service issues with E-Bebek and the Joie stroller I purchased yesterday between 8:00–8:30 p.m. I spent about an hour and a half in the store trying to choose the right stroller. My child was with me during the process; I even placed him in the stroller, lifted it, and spe...
On 09.04.2025, we purchased a Joie Chrome baby stroller from the E-Bebek store. We did not use the product at all at first because our baby was very small and we were only recently about to start using it. However, when we lift the canopy part of the stroller, the stroller folds in half by itself. I...
I purchased a Joie stroller through the Ebebek online store, but the product arrived completely rusted. The stroller has visible rust all over its metal parts, which is unacceptable for a brand that promotes itself as high quality and baby-safe. I reported the issue to the Ebebek Forum Ankara store...
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