I bought a Bagi baby stroller from E-Bebek, and to go with it, I purchased a Joie infant car seat with back support that was supposedly compatible. Unfortunately, it turned out to be a complete disappointment.
Since the day my baby was born, we haven’t been able to use the car seat properly. My baby is now four months old, yet her head still gets trapped and she can’t turn sideways. If she’s wearing even slightly thicker clothing, she doesn’t fit into the seat at all. It feels cramped and unsafe.
I went to the E-Bebek store to explain the issue and request help, but they completely ignored my complaint. I paid a significant amount of money for this product, expecting safety and comfort, yet I got neither.
No one earns money easily — customers deserve products that meet the quality and comfort standards promised at sale. I want E-Bebek and Joie to take responsibility for this defective and poorly designed seat and to offer a proper solution or replacement immediately.
I purchased a Joie Brisk LX baby stroller from E-Bebek’s online store, and after only three uses, the seat belt came loose from its connection point. Thinking it was broken, I sent it to the technical service center. When it was returned, the lower basket had been detached from its fitting, and shor...
I purchased a Joie Litetrax travel system stroller and car seat from the Ebebek store in Van Mall AVM, about a month before my baby was born. Once my baby arrived and I began using the product, I realized that both the stroller and the car seat are extremely small, and my baby barely fits inside. A...
A few months ago, we purchased a Joie Brisk LX umbrella stroller from E-Bebek. Since the very first use, we’ve had a serious problem — our baby constantly leans to the right side while seated, no matter how securely we fasten the shoulder straps. She never sits comfortably, and her head keeps hittin...
I purchased a Joie Chrome baby stroller, but the sun canopy keeps collapsing on its own. When I took the stroller back to the store, they refused to replace or refund it. The store staff said, “We can’t take it back — it’s been in storage for a while, that’s why it’s stiff. It will loosen up and ope...
I’m facing both product and service issues with E-Bebek and the Joie stroller I purchased yesterday between 8:00–8:30 p.m. I spent about an hour and a half in the store trying to choose the right stroller. My child was with me during the process; I even placed him in the stroller, lifted it, and spe...
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