About three months ago, I purchased a pair of sneakers for my daughter from the Hummel store at Mall of Antalya. Even though the shoes were used for only about two months, noticeable tears developed on the front and sides, and I also saw that the glue on the sole had started to come apart. I took t...
On February 1, 2026, I purchased the Hummel hml Rhome model shoes (code 900774) from the Hummel store at Istanbul StarCity Mall. Just four days after purchasing the product, the shoes began to rub against my feet and caused a serious wound on my heel. Five days later, I returned to the store where I...
A discount was advertised, and the Hummel store staff also mentioned the discount during the sales process, so I decided to purchase the product. However, at the checkout, the discount applied was not as stated. They told me they could only apply whatever discount appeared in their system. They also...
On August 28, 2025, I purchased a pair of Hummel Oja Jr. model sports shoes for my daughter from the Hummel store in Forum Istanbul Shopping Mall. Although the shoes were worn for less than 20 days in total, tears began to appear at the junctions of the mesh and leather materials on both shoes. Thes...
On August 28, 2025, I purchased a Hummel HML Sabrina Zip Jacket from a Hummel store. Although I have worn it only a few times and washed it just once, the product has already started to pill noticeably. I sent the item for inspection through the store, but the result was negative, and my request for...
On September 13, I purchased two pairs of Hummel Cerna model shoes—one black and one gray—through the Trendyol app. Within just one month, one of the pairs tore at the inner heel area, causing pain while walking. The other pair has already started to show wear on the inside. I have only used both pa...
I bought Power Play model shoes from the Hummel store in Istanbul Viaport Asia Shopping Mall on 07.09.2025. I wanted to try the Hummel brand for the first time, but after about 1 month and 20 days of use, I had serious problems. There is a constant noise from the bottom sole on both of the shoes (Th...
I recently purchased a Hummel product, a brand I've trusted and loved for years, but I must say I’m deeply disappointed this time. Despite only using the new shoes for a very short period, both pairs have shown significant issues — the inner soles have started to deteriorate and deform, and the oute...
On 22/02/2025, I bought a pair of shoes for my daughter from the Hummel store at Gaziantep Forum Shopping Mall. Shortly after, the corners of the shoes started to tear, and the front part began to come apart. My daughter only wore them occasionally and always indoors, so I was surprised to see such ...
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I purchased a Hummel-branded product, which I only used for one day last year because we didn’t experience winter, and for 2.5 months this year. You can see the condition of the shoes in the pictures. A product I bought for its brand ended up in this state after just 2.5 months, which is deeply disa...
I purchased Hummel-brand shoes, but the soles were separated three times. Each time, the shoes were sent for review, and I was informed there was no problem. Since the replacement was not the same model, I had to pay the price difference or purchase another product by paying the difference. Thanks t...
I purchased a pair of Hummel men’s sneakers on 15.08.2024, and within just one month, they started to tear from the inside. I contacted the authorized seller and submitted a claim through Hummel's official website. Unfortunately, I received a rejection today. As military personnel, I couldn't even w...
On August 31, 2024, I made a purchase from the Hummel Kids section and requested a return just 30 minutes later. The store staff informed me that they couldn’t process the return due to a QR code issue and would contact me the next day. The next day, I was told the refund wouldn’t be processed back ...
In one of the gift packages given to my son for his birthday, there were Hummel brand "Hml Thor Winter China Blue" model shoes. When we opened the box so that he could wear the shoes later, we noticed that one of the shoes was size 38 and the other was size 39. Since we did not know who gave this gi...
I bought a pair of Hummel shoes from the Ayakkabı Dünyası website on April 29, 2024. Both heels of the shoes became damaged and ripped. I sent them to Ayakkabı Dünyası under warranty. An inspection started on July 24, 2024, and I received a rejection message on August 1, 2024, stating there was no m...
I've been unable to contact Hummel customer service professionals via phone or email, leaving me feeling completely abandoned. I bought a pair of shoes because the sales consultant promised they wouldn't "open up." However, the shoes did not exhibit any symptoms of loosening. When I indicated my des...
I purchased a pair of tracksuit bottoms called HMT-M 2.0 regular pants from Hummel for ₺1000. I wore them twice, and both times, the stitches came unraveled. It's clear that the product is defective because I bought three other products in the same purchase, and they were fine. This was a complete d...
I've been having problems with Hummel products for a while, but I haven't spoken up about them until now. Nevertheless, after noticing that the item I recently bought began to develop pills within just 15 days, I made the decision to return it. I was quite taken aback when my return request was reje...
purchased a white sweatshirt from the Hummel store, and I'm extremely dissatisfied with the product. After the very first wash, the black prints on the sweatshirt bled, staining the entire garment with black splotches. Concerned about the quality, I approached the store for an examination, hoping fo...
Hello, the shopping I made through Hummel's website on 23.11.2023 has been waiting at the distribution center of the Kargomsende company for approximately 4-5 days. Today is 01.12.2023, and it still appears to be in the distribution center and has not been dispatched. Hoping for a quick delivery, I ...
The pants we got from Hummel looked all worn out and misshapen after just one time wearing them. When we asked for an exchange or refund at the store, they refused to admit any mistake with the product and gave it back to us without making any changes. We forgot our pants at the store and just walke...
On August 26, 2023, we made a purchase of a tracksuit bottom from the Hummel store at Marmara Forum. To our dismay, after wearing it just twice, we noticed significant pilling issues. On September 3, 2023, I visited the Hummel store to return the product, handing it over for inspection. However, two...
too long ago I went to this Hummel store, after getting a new pair of tights, I was sad to find that one of the seams had come undone. I thought it would be easy to send them back to get a different size or get my money back, so I did that. I went back to the business after about 15 days to see if t...