On 24.01.2026 I purchased a pair of Hummel ST. POWER PLAY shoes from the Hummel store in Afyon Afium. Within about one m...onth of use, a clear opening occurred on the side of the shoes, which I consider to be a manufacturing defect rather than normal wear. Because of this problem, I took the shoes to
About three months ago, I purchased a pair of sneakers for my daughter from the Hummel store at Mall of Antalya. Even th...ough the shoes were used for only about two months, noticeable tears developed on the front and sides, and I also saw that the glue on the sole had started to come apart. I took t
On February 1, 2026, I purchased the Hummel hml Rhome model shoes (code 900774) from the Hummel store at Istanbul StarCi...ty Mall. Just four days after purchasing the product, the shoes began to rub against my feet and caused a serious wound on my heel. Five days later, I returned to the store where I
A discount was advertised, and the Hummel store staff also mentioned the discount during the sales process, so I decided... to purchase the product. However, at the checkout, the discount applied was not as stated. They told me they could only apply whatever discount appeared in their system. They also
On August 28, 2025, I purchased a pair of Hummel Oja Jr. model sports shoes for my daughter from the Hummel store in For...um Istanbul Shopping Mall. Although the shoes were worn for less than 20 days in total, tears began to appear at the junctions of the mesh and leather materials on both shoes. Thes
On August 28, 2025, I purchased a Hummel HML Sabrina Zip Jacket from a Hummel store. Although I have worn it only a few ...times and washed it just once, the product has already started to pill noticeably. I sent the item for inspection through the store, but the result was negative, and my request for
On September 13, I purchased two pairs of Hummel Cerna model shoes—one black and one gray—through the Trendyol app. With...in just one month, one of the pairs tore at the inner heel area, causing pain while walking. The other pair has already started to show wear on the inside. I have only used both pa
I bought Power Play model shoes from the Hummel store in Istanbul Viaport Asia Shopping Mall on 07.09.2025. I wanted to ...try the Hummel brand for the first time, but after about 1 month and 20 days of use, I had serious problems. There is a constant noise from the bottom sole on both of the shoes (Th
I recently purchased a Hummel product, a brand I've trusted and loved for years, but I must say I’m deeply disappointed ...this time. Despite only using the new shoes for a very short period, both pairs have shown significant issues — the inner soles have started to deteriorate and deform, and the oute
On 22/02/2025, I bought a pair of shoes for my daughter from the Hummel store at Gaziantep Forum Shopping Mall. Shortly ...after, the corners of the shoes started to tear, and the front part began to come apart. My daughter only wore them occasionally and always indoors, so I was surprised to see such
"Thank you for the support provided by calling from the Hummel center."
I purchased a Hummel-branded product, which I only used for one day last year because we didn’t experience winter, and f...or 2.5 months this year. You can see the condition of the shoes in the pictures. A product I bought for its brand ended up in this state after just 2.5 months, which is deeply disa
I purchased Hummel-brand shoes, but the soles were separated three times. Each time, the shoes were sent for review, and... I was informed there was no problem. Since the replacement was not the same model, I had to pay the price difference or purchase another product by paying the difference. Thanks t
I purchased a pair of Hummel men’s sneakers on 15.08.2024, and within just one month, they started to tear from the insi...de. I contacted the authorized seller and submitted a claim through Hummel's official website. Unfortunately, I received a rejection today. As military personnel, I couldn't even w
On August 31, 2024, I made a purchase from the Hummel Kids section and requested a return just 30 minutes later. The sto...re staff informed me that they couldn’t process the return due to a QR code issue and would contact me the next day. The next day, I was told the refund wouldn’t be processed back
In one of the gift packages given to my son for his birthday, there were Hummel brand "Hml Thor Winter China Blue" model... shoes. When we opened the box so that he could wear the shoes later, we noticed that one of the shoes was size 38 and the other was size 39. Since we did not know who gave this gi
I bought a pair of Hummel shoes from the Ayakkabı Dünyası website on April 29, 2024. Both heels of the shoes became dama...ged and ripped. I sent them to Ayakkabı Dünyası under warranty. An inspection started on July 24, 2024, and I received a rejection message on August 1, 2024, stating there was no m
I've been unable to contact Hummel customer service professionals via phone or email, leaving me feeling completely aban...doned. I bought a pair of shoes because the sales consultant promised they wouldn't "open up." However, the shoes did not exhibit any symptoms of loosening. When I indicated my des
I purchased a pair of tracksuit bottoms called HMT-M 2.0 regular pants from Hummel for ₺1000. I wore them twice, and bot...h times, the stitches came unraveled. It's clear that the product is defective because I bought three other products in the same purchase, and they were fine. This was a complete d
purchased a white sweatshirt from the Hummel store, and I'm extremely dissatisfied with the product. After the very firs...t wash, the black prints on the sweatshirt bled, staining the entire garment with black splotches. Concerned about the quality, I approached the store for an examination, hoping fo
Hello, the shopping I made through Hummel's website on 23.11.2023 has been waiting at the distribution center of the Kar...gomsende company for approximately 4-5 days. Today is 01.12.2023, and it still appears to be in the distribution center and has not been dispatched. Hoping for a quick delivery, I
The pants we got from Hummel looked all worn out and misshapen after just one time wearing them. When we asked for an ex...change or refund at the store, they refused to admit any mistake with the product and gave it back to us without making any changes. We forgot our pants at the store and just walke
On August 26, 2023, we made a purchase of a tracksuit bottom from the Hummel store at Marmara Forum. To our dismay, afte...r wearing it just twice, we noticed significant pilling issues. On September 3, 2023, I visited the Hummel store to return the product, handing it over for inspection. However, two