Hello, I noticed that there were strange black fluffs on the bottom of the sweatpants that I bought from Hummel Zonguldak Ereğli store on 22.11.2024, even though I wore them once. I requested a review from the store for the problem. As a result, a rejection was given. I could not understand why a brand like Hummel does not stand behind its product. I do not plan to shop from this brand again. I do not understand how a product with combed cotton fabric can have such fluffs coming out. I would like to inform you that I will seek my rights in the consumer arbitration board.
On April 8, 2024, I left my previously purchased coat at your Tommy Hilfiger Izmir Hilltown store for inspection due to issues. Today, when I visited, I was informed that the product had been examined and there was a manufacturing defect in the coat, so my return was accepted. When I requested a ref...
On August 26, 2023, we made a purchase of a tracksuit bottom from the Hummel store at Marmara Forum. To our dismay, after wearing it just twice, we noticed significant pilling issues. On September 3, 2023, I visited the Hummel store to return the product, handing it over for inspection. However, two...
On 06.11.2023, I purchased a black pair of pants from Zara at Samsun Piazza Avm. Shockingly, after just three washes, the pants faded to a shade of white. Seeking resolution, on 22.05.2024, I returned to the same store to explain my problem and request a refund. E***, the responsible staff member, i...
On August 19, 2023, I purchased three t-shirts from the Tommy Hilfiger outlet store in Soke. I reside in Aydın. To my dismay, one of the t-shirts bled color after the first wash. Additionally, we later noticed a tear at the lower hem. On September 29, 2023, we visited your store, explained the situa...
I placed an order worth ₺27,716 on October 7, 2024, and received it on October 10, 2024. The next day, I returned the items via the designated shipping company. One item was missing from my order, and after months of struggling, they finally refunded that item. However, it is now February 10, 2025,...
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