I recently purchased a Hummel product, a brand I've trusted and loved for years, but I must say I’m deeply disappointed this time. Despite only using the new shoes for a very short period, both pairs have shown significant issues — the inner soles have started to deteriorate and deform, and the outer surface, especially around the toe area, has begun to split due to folding. I’ve attached photos below as evidence. This situation has seriously shaken my confidence in the product’s quality and the brand’s reliability. As a long-time Hummel user, it’s both surprising and disappointing to encounter such a problem for the first time. I kindly request that a proper quality inspection be carried out on the product and that I be provided with an explanation. If possible, I would appreciate a replacement or a solution process being initiated. I hope you will assist me. Thank you in advance for your attention. Sincerely, Rüya Hümeyra K******
Purchase date: 24/03/25
Product code: 900692-1558
I purchased a Hummel-branded product, which I only used for one day last year because we didn’t experience winter, and for 2.5 months this year. You can see the condition of the shoes in the pictures. A product I bought for its brand ended up in this state after just 2.5 months, which is deeply disa...
On September 13, I purchased two pairs of Hummel Cerna model shoes—one black and one gray—through the Trendyol app. Within just one month, one of the pairs tore at the inner heel area, causing pain while walking. The other pair has already started to show wear on the inside. I have only used both pa...
I bought a pair of Skechers shoes about a year ago, and I’ve only worn them occasionally—on special days like holidays, weddings, or formal events. Despite this very limited use, the shoes have already started to tear on the inside lining, causing discomfort and pain when walking. There are also vis...
I have been using Salomon shoes for four years, but my recent experiences have been disappointing. The first pair I bought started splitting at the sides after a while. Despite this, I still trusted the brand and purchased another pair on 28.01.2025. Unfortunately, the same issue happened again, thi...
On 22/02/2025, I bought a pair of shoes for my daughter from the Hummel store at Gaziantep Forum Shopping Mall. Shortly after, the corners of the shoes started to tear, and the front part began to come apart. My daughter only wore them occasionally and always indoors, so I was surprised to see such ...
Comments