Hummel Shoes Wore Out in 2 Months Despite Minimal Use
I purchased a Hummel-branded product, which I only used for one day last year because we didn’t experience winter, and for 2.5 months this year. You can see the condition of the shoes in the pictures. A product I bought for its brand ended up in this state after just 2.5 months, which is deeply disappointing considering the price I paid. I expected higher durability and quality from a brand like Hummel, but this experience has completely shattered my trust. If I had bought a non-branded product from the Grand Bazaar, I’m sure it would have lasted longer. For me, Hummel as a brand is now over. You can be sure that I will share with those around me how poor the quality of Hummel’s products is and recommend against buying from them. This situation has been a waste of my money and trust in the brand.
Hello Aydın D., We want you to know that we are sorry for the negative situation you experienced. Thank you for conveying the issues to us. As the Hummel family, we see you as a member of our family, so we will do our best to facilitate your shopping experience. As the Hummel family, feedback from our customers is very valuable to us. For any information, suggestions, opinions, and solution requests regarding our products and services, you can share them via our Whatsapp line during weekdays within working hours. Hummel Customer Service Team.
Hello Hummel enthusiast, I sent a message via WhatsApp but didn't receive a response. I also called, but there was no answer. I am waiting for your response regarding this matter.
The company has not responded yet. If it were a small, unofficial manufacturer, I suppose they would have replied. I didn't know that the Hummel brand was so indifferent and didn't stand behind its product.
I bought a product from the Hummel store located in Forum Shopping Mall in Kayseri. Since there was no winter last year, I only used it for 1 day, and this year I used it for 2.5 months. You can see the condition of the shoes in the pictures. The product I bought because it was a brand ended up like this in just 2.5 months. If I had bought a non-branded product from the Covered Bazaar, I’m sure I could have used it longer than this. For me, Hummel is over from now on. You can be sure that I will tell everyone around me how bad Hummel products are.
