On February 1, 2026, I purchased the Hummel hml Rhome model shoes (code 900774) from the Hummel store at Istanbul StarCity Mall. Just four days after purchasing the product, the shoes began to rub against my feet and caused a serious wound on my heel. Five days later, I returned to the store where I had purchased the shoes to report the issue, and the product was sent for inspection. After the review, I was informed that there was no manufacturing defect, and neither my request for a refund nor my request to exchange the shoes for one size larger was accepted.
At the time of purchase and afterward, I was not informed that the shoe might have a narrow fit or given any guidance regarding sock choice or sizing. I feel that I am being forced to use a product in a way that negatively affects my health. For this reason, I request either an exchange for the same shoe in one size larger or a full refund of the purchase price.
On August 28, 2025, I purchased a pair of Hummel Oja Jr. model sports shoes for my daughter from the Hummel store in Forum Istanbul Shopping Mall. Although the shoes were worn for less than 20 days in total, tears began to appear at the junctions of the mesh and leather materials on both shoes. Thes...
On 22/02/2025, I bought a pair of shoes for my daughter from the Hummel store at Gaziantep Forum Shopping Mall. Shortly after, the corners of the shoes started to tear, and the front part began to come apart. My daughter only wore them occasionally and always indoors, so I was surprised to see such ...
I bought a pair of Hummel shoes from the Ayakkabı Dünyası website on April 29, 2024. Both heels of the shoes became damaged and ripped. I sent them to Ayakkabı Dünyası under warranty. An inspection started on July 24, 2024, and I received a rejection message on August 1, 2024, stating there was no m...
On March 29, 2025, I purchased a pair of Skechers Slip-Ins sports shoes from the Skechers store at Mall of Istanbul. From the very first use, these shoes have caused me serious heel pain every time I wear them. The pain is so severe that I cannot step on my heel properly for several days afterward. ...
On 31.05.2025, I purchased a pair of New Balance ML408DSD (42.5 size) Lifestyle model shoes from the Marmara Park store. I only wore them for a few short hours, yet afterward, I experienced serious pain in my feet, knees, and lower back. I believe this discomfort stems from the shoe’s design not bei...
Comments