Honor Pad 10 Freezes and Lags From the First Week

I purchased an Honor Pad 10 tablet from Vatan Bilgisayar at Batman Petrol City Mall, and within the very first week, it started experiencing serious freezing, lagging, and especially graphical interference issues while gaming. I used the tablet for only about a week, and I encountered the same problems every time I used it. The video file I attached to my complaint clearly shows the issues I experienced.

For this reason, I sent the tablet to KVK service, and service record number 2602944624 was created for the device. However, even after sending the tablet to the service center, the problem was not resolved. Since the same issues continued, I had to send the tablet back to the service center for a second time. It is not acceptable for a newly purchased product to experience these problems so frequently and within such a short period of time.

At this point, I no longer want to use this product. Because the problem keeps recurring and has not been resolved, I request that my Honor Pad 10 tablet be treated as a defective product and that I receive a full refund.