The screen of my Honor Pad 9 broke and the warranty doesn’t cover it, how can I push for a real solution?

My name is Yusuf O*****. On December 3, 2025, I purchased an Honor 400 smartphone through Hepsiburada, shipped from the Gebze warehouse, and paid approximately $434 for the device. Since the day I bought the phone, I have not been satisfied with it and have been experiencing serious issues, especial...

I purchased an Honor Magic V2 smartphone from Vatan with an 18-month warranty, and about 10 days ago, I noticed serious screen problems. First, a round black spot appeared on the right corner, then similar spots appeared on the bottom right and bottom left corners. Shortly after, a large bubble form...

I purchased the Honor Magic 7 Lite from Vatan Bilgisayar when it was first released, largely influenced by the company’s promotional videos and durability tests. In those demonstrations, the phone was dropped from 3–4 floors high without any visible damage. Trusting these claims, I chose this device...

I purchased an Honor iPad 9, and unfortunately, the screen cracked a short while ago. We sent the device to the official service center for repair, expecting a clear solution. However, we were informed that the screen replacement cost is extremely high, and instead of offering an actual repair or pr...

I purchased the Honor 200 smartphone from the official Hepsiburada seller store. Unfortunately, just two months after my purchase, the screen developed a hairline crack while the phone was in my pocket. I initially didn’t make a big deal out of it, as the crack was minor, and I intended to continue ...

I purchased the Honor Magic 7 Lite specifically because it was marketed with a shatterproof screen guarantee, which gave me confidence in the device’s durability. Unfortunately, that trust was broken—literally—when the phone accidentally fell from just half a meter and the screen shattered completel...

I recently purchased the HONOR X9b due to its advertised feature of having a 360-degree anti-drop protection display. However, I am writing to express my disappointment, as the phone’s screen broke when it accidentally dropped from a height of less than 3 feet. Given the product’s claims of having a...

I ordered an Honor 90 mobile phone on August 27, 2023. I received the phone on September 5, 2023, but it's having a strange problem now. Even though I didn't get it wet, expose it to steam, or drop it, the screen flashed green a few times when I was closing it, around two weeks after I bought it. At...