Honor technical support never responds, how can I get an effective reply?

I am using an HONOR Magic7 Lite BRP-NX1M, purchased from Crnogorski Telekom in late 2024, and the device is still stuck on software version 8.0.0.136(C433E4R2P1). Since the day I bought the phone, I have not received a single update, including security patches. The “check for updates” / tryout updat...

I experienced a serious issue with the Honor Pad 10 tablet stylus. After researching the problem, I realized that many other users are experiencing the exact same issue. I have only owned the tablet for 15–16 days, yet the stylus writes inconsistently, skips strokes, and does not properly detect wh...

On September 23, 2025, I purchased an Honor 400 smartphone from Hepsiburada. Shortly after, I experienced an issue with the charging port, which had a loose connection. While searching online for an “Honor service center,” I found one claiming to be authorized, located in Ritim AVM, Maltepe, Istanbu...

I purchased a brand-new Honor Magic Pad 2 with its pen yesterday through Hepsiburada, and from the very first day, the pen has not been charging properly. The charging indicator keeps turning on and off by itself, no light appears consistently, and the pen simply does not charge. I carefully followe...

I purchased the Honor Choice Earbuds X5 Bluetooth headphones (White) on 06.05.2024 through Hepsiburada (Order No: 808 159 828). For the past four days, the device has been experiencing serious connection problems. I tried every possible solution, including resetting the earbuds and testing them with...

I recently purchased an Honor Pad 9 tablet, and from the very beginning I noticed a major performance issue. Whenever I watch videos on YouTube.com.com at 480p or higher resolution, combined with playback speed 1.5x or above, the tablet freezes and stutters heavily. This makes it impossible to watch...

I purchased the Honor Magic 7 Lite 512 smartphone from Hepsiburada, and since the very first day I started using it, I have been dealing with multiple issues. The device frequently suffers from freezing, lagging, and camera malfunctions. While these problems do not occur 100% of the time, they happe...

I purchased an Honor iPad 9, and unfortunately, the screen cracked a short while ago. We sent the device to the official service center for repair, expecting a clear solution. However, we were informed that the screen replacement cost is extremely high, and instead of offering an actual repair or pr...

I’ve been using the Honor 90 for about 1.5 years, and while it used to fast charge (SuperCharge) flawlessly in the beginning, it no longer does so consistently. Now, it only fast charges if I unplug and replug the cable a few times—and even then, it’s not guaranteed to work. This issue started recen...

I’ve had nothing but problems with the Honor 90, and I’m seriously regretting my purchase. When I first bought the phone, it completely failed after being plugged in to charge—it wouldn’t even turn on. I had to send it to KVK, and thankfully they approved a device replacement. But now, less than a ...

I bought the Honor MagicWatch 2 46mm about a year ago, and since then, they haven't given any updates or support. It's weird that Huawei provides update support for their GT2 watch, but my Honor Watch doesn't get any updates. When I reached out to Honor Turkey, they said that the watch is covered by...

Positive Aspects: -The camera looks fantastic, though I haven't had much chance to fully experience it. -The screen and interface provide a smooth user experience. Negative Aspects: -The battery life doesn't seem too promising; there's talk about the battery needing time to settle, but I won't confi...

I bought the Honor Ban6-629 device more than a year ago. Even though I've tried updating it, I still can't connect to my phone or use it. Can you please give me some info about this? If these problems keep happening, I don't get why you wouldn't support your product after you've sold it. If you're n...

After the last update, the barometer and altimeter on my Honor GS Pro watch stopped working. The watch works with the software and Huawei Health. I don't understand why this is happening to my most-used watch all of a sudden. Customer service hasn't helped or given any ideas on how to solve this pro...

I'm having a major problem with accessing my Pi Browser wallet on my Honor 8x phone. This was working fine until recently, but now when I try to log in, the reminder says it's invalid and that I need to install a new wallet. Normally, I'd be able to access it just by using my fingerprint, but for so...