I bought an Honor 400 Pro phone from Teknosa Malatya Park AVM on 15 March 2026. About one to two weeks after purchase, I realized that the vibration of the phone did not work properly and felt abnormal. At first, I had not noticed this issue when I bought the device. Because of this problem, I sent the phone to warranty service. The device was returned to me after three days with the note that there was “no problem” found. However, even the employees at the Teknosa store where I bought the phone said that there was something strange and unusual about the vibration and that it did not feel normal. Despite this, they also commented that the issue was “too small” and that Honor would probably not care about it, which left me very disappointed, because the vibration is an important function for me and this situation is a deal breaker. I have never dropped the device or subjected it to any impact, so I do not accept that this problem is due to user error. I request that my device be taken under serious inspection, and that I be provided with either a replacement device with a properly working vibration motor or a refund for the product. I kindly ask for this issue to be reconsidered and resolved as soon as possible.
On 22.08.2025, I purchased an Honor 400 Pro smartphone through the Hepsiburada app (Order No: 4134219561). From the very first day of use, the device has shown serious problems. During phone calls, the earpiece produces constant crackling and distorted sound, making conversations unpleasant and diff...
The right side of my Jabra Elite 4 Active earbuds stopped producing sound. Because of this, on 09/06/2025 I brought the product to the Teknosa store in İzmir Aliağa for warranty repair. After 20 business days, I was informed that the product could not be repaired and that I could either receive a re...
I purchased an iPhone 14 Pro Max 128 GB from the Teknosa store at Kırıkkale Podium Mall. Upon using the device, I immediately noticed that the Volume Down key was positioned too close to the inside and lacked the usual clicking sound. I promptly visited the store, where the issue was acknowledged, a...
purchased an iPhone 14 from the Teknosa store, but within just two months of buying it, I noticed a problem with the rear camera. When zooming in on any object, the camera failed to focus properly, resulting in blurry images. I took the phone to the store, and they sent it to the warranty service. H...
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