Honda service fail

Dear HONDA, I am writing to formally file a complaint regarding a persistent mechanical issue with my 2025 model CB650 R motorcycle, which I purchased on April 29, 2025. From the initial days of use, the motorcycle has exhibited a serious fault: while traveling at high speeds, the engine cuts off un...

I bought a brand-new 2021 Honda City 4D 1.5 Executive OTM PE model, and since the very first day, the car sometimes makes a strange noise and fails to start when I press the start button. It only starts after waiting a few minutes and trying repeatedly. I’ve taken it to several authorized service ce...

I own a 2021 Honda CR-V with a CVT transmission, and I’ve been dealing with multiple ongoing issues that make the car both uncomfortable and potentially unsafe to drive. While driving in traffic, if I brake suddenly and then lift my foot off the brake, the car jolts forward violently, almost as if i...

I purchased a brand-new Honda CB500 Hornet motorcycle on January 31, 2025. Unfortunately, just over a month later, on March 11, 2025, I discovered a fluid leak in the front brake master cylinder. This is a serious safety concern, especially for a new vehicle. I immediately took the bike to Ordu Hon...

In 2010, when our Honda Civic had only 1,000 kilometers on it, we had daytime LED lights installed at the authorized Honda service center in Çorlu. Due to improper installation (as confirmed by an expert report), the wiring above the front grille inside the hood rubbed against the bodywork, causing ...

I have been experiencing a persistent radio issue with my 2021 Honda Civic. Despite multiple visits to the authorized Bora Honda service center, the problem remains unresolved. The radio gets stuck on the first frequency or returns to it after switching channels via the steering wheel controls. The ...

Hello, on 18.07.2018, the Honda Terakki İzmir service sold my wife a "Gold Maintenance Package" for ₺500 when we took our 2015 model Honda Civic in for servicing. Since the car was clean, we couldn’t use the Gold package at that time. On 30.12.2019, we traded in our old vehicle at Terakki İzmir and ...

Honda does not stand behind its motorcycle. I have a 2022/2023 Honda PCX motorcycle, and despite only having 5600 km on it, the differential gear is already worn out. Just 5600 km. My previous bike was a different brand, a Chinese-made one. I can even tell you the brand if you want. Despite having 2...

I purchased a Honda Activa 125 in October 2024, and in just four months, the battery has already failed. The scooter has only 300KM on it, and now the starter won’t work at all. I took it to the authorized service center, where they charged the battery for six hours, but while still at the service ...

On November 10, 2020, I purchased a brand-new Honda Civic Eco Elegance model from the Honda Karabulut dealership in Elazığ. After using the car for a while, I noticed a malfunction in the LPG system. Upon monitoring the issue, I found that the fuel gauge was inaccurate—showing an empty tank as full ...

Dear Honda Japan Customer Service, I am the owner of a 2021 Honda Forza 250. Recently, I took my motorcycle to an authorized service center due to a failure to start. After inspection, the service team informed me that the fuel pump was faulty and needed replacement, despite the motorcycle having on...

On October 8, 2024, I purchased a brand-new 2024 Honda HR-V from 'Ayışığı Altunizade'. However, within just one month, my vehicle experienced a significant malfunction with all warning lights turning on simultaneously. When I took the car to the service center, they connected it to the diagnostic sy...

I recently purchased a brand-new Honda motorcycle, but the steering has been problematic since the start. Yesterday, this issue nearly caused me to have an accident, putting my safety at serious risk. Despite the motorcycle being under warranty, I have not received proper assistance. I visited the ...

I purchased my Honda Civic in February 2024, and six months later, an unusual rattling noise started coming from the engine. The noise has progressively worsened over time. When I first took the vehicle to the Diyarbakır Honda service center, they dismissed the sound as normal. However, after compar...

For the past month and a half, I've had a problem with my Honda that hasn't been fixed. It was said that the repair would take 15 days to 4 weeks, but there has been no progress, and the parts that were ordered from abroad have not been fully tracked. I only get updates when I ask for them, and even...

On 04.10.2024, I took my Honda Forza 250 motorcycle with the license plate 10 ANS *** to the Balıkesir MNR Honda service due to an ABS malfunction. After my motorcycle remained in the service center for about 12 days, they informed me that the ABS module was faulty and that this part would be brough...

In December 2019, I bought a Honda Civic from Honda Akcanlar. Since the day I bought it, I have had all of its maintenance done at Honda Akcanlar. When I took it for its 40,000 km service, they told me that the valve adjustment also needed to be done, and I agreed and had it done (I still have the i...

I had a 2016 Honda CR-V with automatic transmission. While driving, I attempted to put my vehicle in park, but it suddenly moved on its own, breaking the garage door in front of my parking spot, and colliding with a stationary vehicle, pushing it into the apartment space. This caused a significant a...

My Honda Jazz hybrid has been a complete disappointment. The first 40,000 kilometers were great, but the problems started after that. The car only runs on the gasoline engine. We sent it for repairs, but no one can fix the issue. The level of interest is zero. Toyota pioneered the electric vehicle c...

I brought my car to the Honda Inallar Bursa dealership on July 23, 2022, following an accident, to have the fender repaired and repainted. Upon retrieving my car on January 30, 2024, I observed a crack on the driver's side of the windshield. The person in charge claimed that the crack existed prior ...

I've been a Honda owner since 2010, having owned various models over the years for myself and my spouse. However, the service quality has steadily declined over the past 14 years. (I mostly use the Ankara Honda Bora service.) Previously, after each service visit, I would receive a call from the Ista...

I purchased a Honda Activa 125 motorcycle (48APS015) on February 26, 2024, and brought it to your Marmaris dealership for its break-in maintenance on April 16, 2024. Before the maintenance, I noticed a handlebar gap and informed the service team. Despite only six days passing, on April 22, 2024, the...

As an owner of the Honda 2022 Eco Elegance, I've been dealing with a persistent issue with the steering box. Even though I had it replaced once before because of a recurring problem, the same issue came back within three months of the replacement. It's really annoying to keep dealing with this probl...