Dear Honda Japan Customer Service, I am the owner of a 2021 Honda Forza 250. Recently, I took my motorcycle to an authorized service center due to a failure to start. After inspection, the service team informed me that the fuel pump was faulty and needed replacement, despite the motorcycle having only 11,000 km of use. What is even more concerning is that the replacement cost was quoted at ₺18,000, which is an unacceptable amount. As a responsible owner, I have ensured that all maintenance has been carried out on time and as recommended. Despite this, encountering such a critical failure at such low mileage is deeply disappointing. Additionally, a repair cost amounting to approximately 10% of the second-hand value of the motorcycle significantly affects the brand’s reliability and reputation. Currently, my motorcycle is still at the Honda service center(Doğu Batı Honda/İstanbul, Turkiye), and I am waiting for further information regarding the resolution of this issue. I kindly request a reasonable solution as soon as possible.
On 04.10.2024, I took my Honda Forza 250 motorcycle with the license plate 10 ANS *** to the Balıkesir MNR Honda service due to an ABS malfunction. After my motorcycle remained in the service center for about 12 days, they informed me that the ABS module was faulty and that this part would be brough...
Hello Sir or Madam, On 20.09.2024, I purchased a 0 km Honda Forza 250 Euro OP from the official Honda dealer in Antalya, Alanya, Turkey. Since the day I bought the motorcycle, I have encountered several issues: 1) There is excessive noise and vibration when the engine is running, especially from t...
I own a 2021 Honda Civic Sedan and live in Denizli. After a traffic accident I had in Denizli in December 2025, I took my vehicle—at around 70,000 km at the time—to the Honda authorized service in Denizli. After their post-accident inspection, I was told the steering rack needs to be replaced, and I...
I am writing directly to you because Honda Turkey responsibles do not care about my problem about my Honda car . I don’t believe their respects to the Honda brand and to the Honda customers. Problem :I bought a new Honda Civic Sedan in Turkey ,Bursa at 2018 . Its guarantee still on going . Its has a...
I purchased a brand-new Honda CB500 Hornet motorcycle on January 31, 2025. Unfortunately, just over a month later, on March 11, 2025, I discovered a fluid leak in the front brake master cylinder. This is a serious safety concern, especially for a new vehicle. I immediately took the bike to Ordu Hon...
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