I have been using my KitchenAid Artisan mixer regularly for many years, but I am extremely dissatisfied with the ice cre...am attachment. The plastic used in a critical load-bearing section of the attachment appears to be very fragile, and I have experienced the same part breaking twice within three ye
On June 8, I purchased a KitchenAid SKU 5KSM175PSEER stand mixer from the Papatya Home seller through Hepsiburada. I use...d the product no more than three times in total. Despite such limited use, the coating on the silicone mixing attachment started peeling, and scratches also appeared inside the mix
My KitchenAid coffee machine, which I purchased from the Chef&Co Akmerkez store, broke down while it was still under war...ranty, and I have been dealing with this issue since approximately November of last year. After the failure occurred, I contacted both the store and the authorized service center,
On December 30, 2025, I purchased a 24 cm KitchenAid cake pan. Every time we use the product, the cake sticks to the pan... and will not release properly. Even though we generously grease the pan with butter, the result does not change, and we have been unable to use the product as intended. Because o
The carbon brushes in my KitchenAid stand mixer need to be replaced. I contacted the authorized service center in Ankara... and was told, “You need to send the mixer to us because we do not sell spare parts directly to customers.” I removed the part myself because it is extremely simple to access and
On April 17, 2026, I purchased a KitchenAid stand mixer from the Gallery Crystal store at Marmara Park Mall in Istanbul ...and paid approximately $1,153 for the product. I chose such an expensive machine because I was told it could operate continuously for up to 4 hours. However, during the very first
I have been using my KitchenAid Artisan stand mixer for about 20 days, which I purchased from Enplus for $1,040. From th...e very first minute of use, the mixer’s body begins to heat up quickly, and the longer it runs, the hotter it gets. In addition, on one occasion the mixer suddenly rotated in the o
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I purchased a KitchenAid hand blender with accessories from Hepsiburada on November 24, 2024 (Order No: 407 957 512 3). ...During the very first use, the chopper bowl became scratched while chopping walnuts. In addition, the blender attachment started to lose color after only the 2nd or 3rd use. After
I spent a significant amount of money (₺) on a brand-new KitchenAid dough mixer, expecting top-tier performance. But rig...ht out of the box, the mixer head doesn’t rotate at all. It’s completely nonfunctional, and this is supposed to be a premium appliance. I went back to the store I purchased it fro
"KitchenAid Turkey resolved my issue. They stood by the product I bought from abroad, which was said to have a 1-year warranty by Media Markt. They received my product and informed me that my warranty period is 5 years."
I own a KitchenAid stand mixer, and I recently encountered an issue, which I clearly explained in a video before sending... it for repair. I first contacted WhatsApp support, already aware that the issue was minor. After sending the video, they told me to ship my 5.6L mixer, which is extremely heavy an
I have been a loyal KitchenAid user, but I am extremely disappointed with how my issue has been handled. The ceramic coa...ting on my whisk and dough hook has started peeling over time, making them unsafe to use. When I contacted KitchenAid technical service, they informed me that this issue is not cov
I purchased a Kitchenaid Gurme Chef Blender, but it started showing significant issues after some use. Despite the brand...’s premium image, their service network and warranty support are severely lacking. I sent the blender to the Ankara service center, and they assured me it would be repaired and ret
I purchased the KitchenAid Filter Coffee Maker 5KCM1209 in June for ₺6,000, trusting the brand’s reputation. However, it... started leaking excessively when removing the glass carafe, with enough water to fill half a tea glass dripping out. I sent the machine to their Ankara service center after being
I purchased a KitchenAid loaf pan on September 2 for ₺1400, expecting top quality based on the brand’s non-stick claims.... However, every time I use it, the pan sticks—even after greasing it. I specifically chose this product to avoid the hassle of greasing, but it fails to deliver on its promise. A
I sent my KitchenAid coffee maker in for repair after it broke down in less... than a year of use. I shipped it on August 9th, and since then, I haven’t
I ordered the Kitchenaid Gurme Chef, and to my surprise, the product arrived broken. I immediately shared photos upon re...ceiving it, but five days later, I feel like I need a course just to understand their procedures. Selling the product is quick, but the real challenge seems to be the post-sales su
I regret buying the KitchenAid dough mixer. After using it on the third spe...ed setting, a burning smell starts coming from the machine. This isn’t what
Our KitchenAid filter coffee maker, which is only 8 months old, broke down, and we were told we had to package it oursel...ves and send it to Ankara for repairs. To make matters worse, the shipping company informed us that the shipment would not be insured, meaning all the responsibility falls on us be
We received the KitchenAid Blender K400 5KSB4026EHY (Serial No. ser wa 0744248) as a wedding gift, and upon opening the ...box, we were very disappointed to find that the most essential part, the stirring rod, was missing. This was a huge letdown, especially from a well-known brand like KitchenAid. I e
I purchased a KitchenAid hand blender, and the whisk attachment broke during my second use while I was using it for a si...mple task. I sent it to service on May 27, 2024, via cargo for inspection and replacement. A few days later, I was contacted and informed that they did not have the part in stock a
Hello, I want to express my disappointment with the KitchenAid brand regarding my recent experience. I purchased the Kit...chenAid Artisan 4.8L Stand Mixer (model 5KSM175PS Contour Silver-ECU) from the authorized store in Ankara Kentpark. Upon first use, the mixer emitted smoke and operated very loudly
Hello, I'm going to express my regret for purchasing a product from a reputable brand like KitchenAid. I bought the Kitc...henAid Artisan 4.8 L Stand Mixer 5KSM175PS Contour Silver-ECU model from the authorized store in Ankara Kentpark with great excitement. The product emitted smoke and operated exces
