KitchenAid

I have been using my KitchenAid Artisan stand mixer for about 20 days, which I purchased from Enplus for $1,040. From the very first minute of use, the mixer’s body begins to heat up quickly, and the longer it runs, the hotter it gets. In addition, on one occasion the mixer suddenly rotated in the o...

On October 25, 2021, I purchased a KitchenAid 5KSM 4.8L stand mixer from KitchenAid’s official website. I regularly use the dough hook, and a few months ago I noticed small speck-like coating flakes on its surface. Over time, the flaking increased, and now pieces come off even when washing the hook ...

I purchased a KitchenAid hand blender with accessories from Hepsiburada on November 24, 2024 (Order No: 407 957 512 3). During the very first use, the chopper bowl became scratched while chopping walnuts. In addition, the blender attachment started to lose color after only the 2nd or 3rd use. After ...

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I spent a significant amount of money (₺) on a brand-new KitchenAid dough mixer, expecting top-tier performance. But right out of the box, the mixer head doesn’t rotate at all. It’s completely nonfunctional, and this is supposed to be a premium appliance. I went back to the store I purchased it fro...

I own a KitchenAid stand mixer, and I recently encountered an issue, which I clearly explained in a video before sending it for repair. I first contacted WhatsApp support, already aware that the issue was minor. After sending the video, they told me to ship my 5.6L mixer, which is extremely heavy an...

I have been a loyal KitchenAid user, but I am extremely disappointed with how my issue has been handled. The ceramic coating on my whisk and dough hook has started peeling over time, making them unsafe to use. When I contacted KitchenAid technical service, they informed me that this issue is not cov...

I purchased a Kitchenaid Gurme Chef Blender, but it started showing significant issues after some use. Despite the brand’s premium image, their service network and warranty support are severely lacking. I sent the blender to the Ankara service center, and they assured me it would be repaired and ret...

I purchased the KitchenAid Filter Coffee Maker 5KCM1209 in June for ₺6,000, trusting the brand’s reputation. However, it started leaking excessively when removing the glass carafe, with enough water to fill half a tea glass dripping out. I sent the machine to their Ankara service center after being ...

I purchased a KitchenAid loaf pan on September 2 for ₺1400, expecting top quality based on the brand’s non-stick claims. However, every time I use it, the pan sticks—even after greasing it. I specifically chose this product to avoid the hassle of greasing, but it fails to deliver on its promise. A ...

I sent my KitchenAid coffee maker in for repair after it broke down in less than a year of use. I shipped it on August 9th, and since then, I haven’t received any updates. When I reached out, I was told the product is out of stock. I requested a refund, but they offered to reimburse me at the price ...

I ordered the Kitchenaid Gurme Chef, and to my surprise, the product arrived broken. I immediately shared photos upon receiving it, but five days later, I feel like I need a course just to understand their procedures. Selling the product is quick, but the real challenge seems to be the post-sales su...

Our KitchenAid filter coffee maker, which is only 8 months old, broke down, and we were told we had to package it ourselves and send it to Ankara for repairs. To make matters worse, the shipping company informed us that the shipment would not be insured, meaning all the responsibility falls on us be...

We received the KitchenAid Blender K400 5KSB4026EHY (Serial No. ser wa 0744248) as a wedding gift, and upon opening the box, we were very disappointed to find that the most essential part, the stirring rod, was missing. This was a huge letdown, especially from a well-known brand like KitchenAid. I e...

I purchased a KitchenAid hand blender, and the whisk attachment broke during my second use while I was using it for a simple task. I sent it to service on May 27, 2024, via cargo for inspection and replacement. A few days later, I was contacted and informed that they did not have the part in stock a...

Hello, I want to express my disappointment with the KitchenAid brand regarding my recent experience. I purchased the KitchenAid Artisan 4.8L Stand Mixer (model 5KSM175PS Contour Silver-ECU) from the authorized store in Ankara Kentpark. Upon first use, the mixer emitted smoke and operated very loudly...

Hello, I'm going to express my regret for purchasing a product from a reputable brand like KitchenAid. I bought the KitchenAid Artisan 4.8 L Stand Mixer 5KSM175PS Contour Silver-ECU model from the authorized store in Ankara Kentpark with great excitement. The product emitted smoke and operated exces...

In August 2023, I purchased a KitchenAid toaster from the Karaca store's online site. The product malfunctioned shortly after, so I sent it to Ankara for service, as the brand only has a service center there. The service center said they would replace the product, but I've been waiting for 2 months ...

On March 14, 2024, I purchased a stand mixer from Chef and Co (model: 5KSM95PSECU-Kitchenaid 4.3 L Stand Mixer 95PS Contour Silver). The mixer malfunctioned after the fifth use. Since I had only used the machine five times, I requested a replacement with a new product. The technical service claimed ...

I bought a KitchenAid Rondo blender set a couple of years ago, and unfortunately, it seems that it has been discontinued because of some production issues. To make matters worse, the warranty just expired. Ever since I purchased it, the blender has been nothing but a disappointment. It seems to stru...

I recently purchased a KitchenAid dough machine from the Karaca store. It's only been a few months since I bought it, and I've used it a handful of times. However, today, after just 20 minutes of usage, it started emitting heat, smoke, and a burnt smell. Eventually, the machine stopped working altog...

I purchased a KitchenAid stand mixer from N11, and after only 4-5 uses, I noticed a burning smell from the supposedly powerful motor during the initial use. Initially, I overlooked it, assuming it was normal for the first use. Unfortunately, the smell persisted and worsened over time. Distressed by ...

When I made the purchase in the United States, I made it clear to the seller that the KitchenAid kitchen robot would be used in Turkey. On the other hand, I had no idea about the voltage difference. The retailer did not provide this information either. When I tried to use it in Turkey, the machine b...