Halalbooking canceled my stay; how can I get a fast refund to my card?

On October 31, 2025, at 4:30 p.m., I checked into Çamlıdere Thermal Hotel through a reservation I made on HalalBooking (Reservation No: 4959846). During my short stay, I found that the meals and complimentary offerings were inadequate, there were no available activities within the hotel, and overall...

In January 2025, I made a reservation through HalalBooking for Crystal Water World Hotel and completed the payment in Turkish Lira (₺) based on the Euro exchange rate on that day. Due to unavoidable circumstances, I canceled my reservation in October 2025. After the cancellation, I received an emai...

I made a reservation through HalalBooking for Miaad Al Majd Hotel in Mecca for the dates November 25 – December 6, 2025 (Reservation No: 2123852). Relying on the “Best Price Guarantee” stated on your platform, I completed my payment of approximately $493. However, I later found the same accommodatio...

I made a reservation through HalalBooking for Moncher Hotel for the dates September 14–16, 2025 (Reservation No: 5125513). However, my reservation was canceled without any prior notice or explanation. When I noticed the cancellation, I tried to contact HalalBooking customer service by email, phone,...

Hello, With reservation number 5236002, through the HalalBooking app I made a payment of approximately $635 for a 5-day, 4-night stay at the Algora Halal Hotel. However, due to misleading and inconsistent information, photos, and promotions about the hotel displayed in the app, I was forced to leave...

They Sold a Vacation That Didn’t Exist About three weeks ago, I booked a vacation through HalalBooking.com with reservation number 6337184 for May 30, 31, and June 1 at Watercastle Suits Hotel, paying approximately $341. After a seven-hour trip, we arrived at the hotel around 6 p.m. on May 30 — on...

I made a reservation through HalalBooking for September 9–11. The reservation was confirmed, and I even received a confirmation email stating that the booking was successful. The payment was charged to my account as well. However, when I arrived at the hotel late at night to check in, the hotel sta...

We made a reservation through HalalBooking for August 27 to September 3. Some members of our group even purchased flight tickets from Germany, and full payment was made in advance. Just one week before our trip, we were told that our booking at Simurg Hotel was canceled due to a health-related issu...

Through HalalBooking, we paid in full for a 5-night stay from August 28 to September 2. However, our reservation was canceled, with the explanation that the hotel did not accept the booking. The next day, out of curiosity, we tried searching for the same hotel, same dates, and same room on the Hala...