On April 23, 2025, I made a reservation through HalalBooking.com for a one-night stay in a deluxe room for two people, including breakfast. Everything seemed fine until we arrived.
However, the next morning, the hotel staff informed me that breakfast was not included. When I checked, I noticed that the reservation details I created and the version shown in the hotel’s system were different — in the hotel’s system, the reservation appeared as room only (without breakfast).
Over the following two weeks, I sent three separate emails to HalalBooking.com regarding this issue, but received only vague, dismissive replies. I have still not received any refund for the service I paid for but never received.
I am requesting a refund for the breakfast service I paid for but was denied.
Through HalalBooking, we paid in full for a 5-night stay from August 28 to September 2. However, our reservation was canceled, with the explanation that the hotel did not accept the booking. The next day, out of curiosity, we tried searching for the same hotel, same dates, and same room on the Hala...
On October 31, 2025, at 4:30 p.m., I checked into Çamlıdere Thermal Hotel through a reservation I made on HalalBooking (Reservation No: 4959846). During my short stay, I found that the meals and complimentary offerings were inadequate, there were no available activities within the hotel, and overall...
Between October 19–28, 2025, I made a reservation through HalalBooking to stay at Maden Hotel Madinah (Reservation No: 2120794) and paid a total of $1,978 by credit card. However, my reservation confirmation arrived only the next day, which meant I was unable to check in on the first night. When I ...
I made a reservation through HalalBooking for Moncher Hotel for the dates September 14–16, 2025 (Reservation No: 5125513). However, my reservation was canceled without any prior notice or explanation. When I noticed the cancellation, I tried to contact HalalBooking customer service by email, phone,...
Hello, We made a reservation through HalalBooking, and since this morning I’ve been trying to postpone it to a later date due to health reasons. I submitted a request for the date change, but there’s been no confirmation or response about whether it’s been received or processed. I’ve called multipl...
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