I am writing regarding a subscription purchase made by mistake on FaceTune under the reference LRX*HVPDSL / FACETUNE 252...-6115881 NY. On 05/12/2026, my daughter accidentally purchased a subscription, and I canceled it the very same day. Despite canceling immediately, I was charged $39.99 for this sub
I downloaded the Facetune app from the App Store as a trial version one week ago. It was stated that I would be notified... before any charges were made at the end of the trial period. However, on November 17, 2025, $71 USD was withdrawn from my Apple ID account ending in 1402 without any prior notific
On November 7, 2025, a $71 USD Premium subscription was activated on the Facetune 2 app through the App Store on my iPho...ne 16, even though I did not approve or authorize the purchase. I did not see any confirmation screen or notification during the purchase process. This subscription was started com
While using the Facetune app, I accidentally purchased an annual subscription. When I realized the purchase had gone thr...ough, I briefly checked the app to confirm whether the membership was actually active. I then immediately canceled it. Despite this, the app did not cancel my subscription and is s
Even though the Facetune Video app is not installed on my phone and I have never used it, an annual subscription fee of ...$33 USD was charged to my App Store account on August 1, 2024, at 07:31. This transaction occurred completely without my knowledge or consent. I canceled the subscription as soon a
On June 29, 2025, at 12:43 PM, I was shocked to see that ₺2,999 was withdrawn from my account via Apple for a Facetune a...pp subscription. This charge happened without my prior knowledge or consent. I never authorized or used this app, yet they charged me the full annual subscription amount all at onc
On June 27, 2025, at 08:51:23, an unauthorized transaction totaling ₺577.14 was withdrawn from my Akbank account without... my knowledge or consent. The transaction was made under the name “YDS Google Lightricks,” and it consisted of two separate charges: ₺575.99 and ₺1.15. I want to make it clear that
I downloaded the Facetune app, which, just like other photo collage apps such as Remini, claims to offer a 3-day or 7-da...y free trial before charging anything. However, the app withdrew money from my account without my permission or any subscription confirmation. I never authorized a payment, nor did
On May 11, 2025, my account was charged ₺2,999 for a Facetune subscription that I never authorized or agreed to. I never... signed up for any subscription, membership, or payment plan with this app, and I was never shown any kind of consent form, warning, or notification before this charge was made. I
On May 5, 2025, Facetune charged my account ₺2,999 without my knowledge or consent. I have never subscribed to this app,... authorized a payment, or approved any membership plan. I was not presented with any prior notification, warning, or confirmation screen regarding a subscription. This charge happe
I recently discovered that Facetune charged my account ₺575.99 for a one-year subscription that I never approved. I am c...ertain that I did not sign up for a yearly plan. In fact, I canceled my subscription promptly, yet the app still deducted the full annual fee from my account. This situation is inc
I signed up for the Facetune app through Apple under what was clearly stated as a free trial. I never used the app’s fea...tures, yet Apple charged my account for a full subscription. After seeing this charge, I immediately canceled my subscription to avoid further payments. I have not used the service
I signed up for the 7-day free trial on the Facetune2 app, but on the very same day, I canceled it because I didn’t like... the app. Even though I canceled within the trial period and never used the app’s features, I was shocked to find that they charged me for an entire year’s subscription without my
Without my knowledge, my nephew accidentally purchased a photo editing app called Facetune2 on my iPhone. I only realize...d this when I saw that ₺2,999 was withdrawn from my card. I never gave permission for this purchase, and I never used this app even once. This charge was completely unauthorized an
My nephew purchased the Facetune Video & Photo Editor app on my phone without my permission, and to my shock, the app au...tomatically renewed itself as a yearly subscription for a huge fee of ₺2,999. What’s even more frustrating is that the app has lower monthly subscription options available, but for
I signed up for the Facetune 2 app’s free trial and canceled it shortly after. Later, when I opened the app again, they ...charged me a small one-time fee because my trial had ended. That was fine, and I paid it thinking it was a normal one-time charge. But just now, I was shocked to see that the app c
I recently discovered that my credit card was charged ₺1,400 for a Facetune annual subscription without my knowledge or ...consent. I never authorized this purchase, nor did I receive any notification asking for my approval. This unauthorized transaction is unacceptable. As soon as I saw the charge, I
I subscribed to Facetune 2 with a 3-day free trial, hoping to test its features. Before the trial period ended, I cancel...ed the subscription through my Apple account to avoid any charges. Despite this, Facetune 2 charged my card ₺1,400 for a full subscription. I have never used the paid features of
I signed up for the Facetune free trial through my phone and canceled the subscription during the trial period, well bef...ore it was supposed to convert into a paid plan. Despite my cancellation, Facetune charged my card ₺1,400 for a full subscription I never intended to purchase. This charge happene
I started the 7-day free trial of the Facetune app expecting to try the service before committing to any payment. Howeve...r, on the very same day, my account was charged ₺598 for a full one-year subscription without my consent. I canceled the subscription immediately, yet the charge remained on my acc
Hello, I am writing to report an unauthorized charge from the Facetune app on my account. A child accidentally downloade...d the Facetune app onto my phone without my permission. I was unaware of the download until I noticed that my credit card had been charged. The app claims to offer a one-week free
Facetune is an AI-powered photo and video editing application developed by Lightricks, an Israel-based technology company. Originally launched in 2013, the app is widely used for selfie retouching, portrait enhancement, beauty filters, and creative visual editing on mobile devices.
Customer Support: Facetune mainly provides assistance through its Help Center and in-app support system.
Facetune operates in the photo editing and digital content creation industry. The platform offers AI-based editing tools for enhancing selfies, portraits, videos, and social media content.
User sentiment toward Facetune is mixed. While many users appreciate the advanced editing tools and AI features, complaints commonly focus on subscription billing practices, technical issues, and concerns related to transparency and customer support.
If you’ve experienced issues with Facetune, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
