Facetune Free Trial Cancellation Fails to Stop Unauthorized Apple Store Charge

I downloaded the Facetune application on my iPhone as a free trial and cancelled my subscription on the very same day before the trial period ended. Despite this, $29 was deducted from my bank account today under the label "Apple Payment," and when I spoke with my bank, I was informed that this transaction belonged to the Facetune app.

I do not accept paying for a subscription that I cancelled during the free trial period. I am retired, and $29 is a very significant amount of money for me. When I called Apple Support, I was told the transaction would be reviewed, but as of now, the money deducted from my account has not been refunded.

For this charge, which I believe is incorrect and unfair, I demand that the $29 for the Facetune subscription be refunded to my bank account in full as soon as possible.

Comments

Similar Complaints

Facetune Charged Me After Trial Without Notice, Requesting Refund

November 17, 2025 6:30 PM13

I downloaded the Facetune app from the App Store as a trial version one week ago. It was stated that I would be notified...